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Date:      Thu, 6 Apr 2006 18:20:56 +0400
From:      Igor Robul <igorr@speechpro.com>
To:        freebsd-stable@freebsd.org
Subject:   Re: Disappointed
Message-ID:  <20060406142056.GB3485@sysadm.stc>
In-Reply-To: <c7aff4ef0604060703y62a4707ai4a2605b5160b7f46@mail.gmail.com>
References:  <20060405200341.GD14126@math.jussieu.fr> <20060405200727.GA28371@xor.obsecurity.org> <20060405201500.GE14126@math.jussieu.fr> <20060405211154.GA30089@soaustin.net> <c7aff4ef0604060458u1a019e0dna740f61e53299c25@mail.gmail.com> <b84edfa10604060612s21e4ebb9w1d3465f1418cb242@mail.gmail.com> <b84edfa10604060613w36b02f3dhcda5d4fb6c3a393f@mail.gmail.com> <c7aff4ef0604060623g575bf32fh890d3471c978759b@mail.gmail.com> <20060406064023.1tlk5wezmi8o08og@webmail.1command.com> <c7aff4ef0604060703y62a4707ai4a2605b5160b7f46@mail.gmail.com>

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On Thu, Apr 06, 2006 at 06:03:55PM +0400, Alexey Karagodov wrote:
>  and again. if *NIX developers can't answer user's question, they say "get
> out" or "it's your problem" or "try something else" or "For that matter;
> you're not required to use it at all". everytime one answer for multiple
> question "WE ARE *NIX, WE ARE GODS. YOU, GO TRY SOMETHING ELSE"
If ANY developer cant answer questions :-) 
Just try get technical support from Microsoft for non trivial cases,
like:

Windows 2000 + Office 2003 + full text search. Sometimes Explorer's find
function cannot find some russian words in MS Excel 2003 documents, but
sometimes it can. On Windows XP all works fine. MS technical support
cannot solve this problem.

Most software developers will tell you: "it works for us, tell us how to repeat
problem, if problem is hardware-specific, then (1) check your hardware,
and (2) give us this hardware".

There are no universal way to fix errors. If you cannot describe your
problem, then you are in trouble, except if you can pay someone for
in-place technical support which is not free even for big commercial
systems.



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