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Date:      Wed, 02 May 2001 09:11:24 -0400
From:      Nathan Vidican <webmaster@wmptl.com>
To:        questions@freebsd.org
Subject:   [Fwd: RE: CST31451665ID - [Fwd: Re: HotmailMigration]]
Message-ID:  <3AF0077C.4F4806A7@wmptl.com>

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Woo-who! got a reply, no answers... but at least they replied, for those
of you who were interested here's what M$ responded with thus far:


-------- Original Message --------
Subject: RE: CST31451665ID - [Fwd: Re: HotmailMigration]
Date: Mon, 30 Apr 2001 17:23:31 -0700
From: technet@microsoft.com
To: <webmaster@wmptl.com>

Hello Nathan,

Thank you for contacting Technet.

We have forwarded your mail to the appropriate Microsoft group for
review and response. Your comments are very important to us. By taking
the time to write, you are helping us provide the best possible products
and services. Thanks again!

Sincerely,
Fara
Technet Answer Team
http://www.microsoft.com/technet



--- Original Message ---
From:    webmaster@wmptl.com
To:      technet@microsoft.com
Sent:    Mon Apr 30 05:24:21 PDT 2001
Subject: [Fwd: Re: HotmailMigration]


I had written an email to this address sometime last week(see below). I
have not (yet) received a reply from this address, though many others
from the FreeBSD community have replied to my questions; Microsoft still
chooses to ignore me. Attached to this message, is a forward of one of
the replies I've received to my origional email. While they are not my
thoughts directly, and I cannot take responsibility for them; I would
like to help share them with the world. I am still awaiting a reply from
Microsoft, and doubvious of it's arrival, I will let you all know if it
ever arrives.

Nathan Vidican
nathan@vidican.com




-------- Original Message --------
Subject: Re: HotmailMigration
Date: 25 Apr 2001 23:15:53 EST
From: "Mark Sergeant" <msergeant@snsonline.net>
Reply-To: "Mark Sergeant" <msergeant@snsonline.net>
To: "tony" <tony@tntpro.com>, <nathan@vidican.com>
CC: <questions@FreeBSD.ORG>
References:
<3AE6F95A.4D51D58D@wmptl.com><008901c0cda9$09d07f40$0a00a8c0@tntpro.com>

You also neglected to mention that they had to increase the number of
machines
from 3500ish to 5000+ just one other "minor" cost ;)

On Wed, 25 Apr 2001 12:59:00 -0400, tony said:

:: Just wanted to congratulate you on a well said email, and ask, "did
they
::  actually answer you?"
::  ----- Original Message -----
::  From: "Nathan Vidican" <webmaster@wmptl.com>
::  To: <technet@microsoft.com>
::  Cc: <questions@FreeBSD.ORG>
::  Sent: Wednesday, April 25, 2001 12:20 PM
::  Subject: HotmailMigration
::  
::  
::  > I've got a few questions which were not answered in your article.
I
::  > will tell you a little about my business, and what I am currently
::  > working with. I cannot justify moving from my open-sourced system
to
::  > Windows 2000, and am curious as to why you would choose HotMail as
a
::  > prime example? I do not know of too many companies which could
afford
::  > (primarily speaking about financially) the migration of 5000+
servers
::  > from an open-source (cost-free licensed) to Windows 2000. I cannot
even
::  > begin to fathom what such a cost would be, based upon my
experiences
::  > with Microsoft and it's software licensing charges. I am
attempting not
::  > too be biased with this email, as I am dead serious, and would
truly
::  > appreciate an honest reply.
::  > I am currently involved in the startup phase of a new devision to
an
::  > existing company. My network is a relatively small network with a
::  > cluster of about 30 servers (and growing), running web, database,
and
::  > email services. On all of the intel-based machines I am running
the
::  > FreeBSD (various releases from 2.2.8-RELEASE -> 4.3-STABLE)
operating
::  > system, on Sun Sparc based machines I am running either Solaris
2.8, or
::  > OpenBSD 2.8 and on all of the Apple Macintosh systems I am running
::  > OpenBSD 2.8 (used primarily for SSL servers). All servers are on a
::  > 100mbit switched LAN, (using Cisco Catalyst switches), with
Gigabit
::  > (over fiber) connections between several of the key servers (eg:
primary
::  > user database and mail servers) in the progress of implementation.
We
::  > offer web-hosting, server co-location, and custom web/database
design. I
::  > use Oracle, MySQL, and PostGre SQL as well as a custom design
which
::  > leverages the UFS filesystem's capabilities for the databases. In
::  > general, I am happy with the design, and really satisfied with the
::  > performance.
::  > I cam accross your article reading a thread posted to
::  > questions@freebsd.org; and from there I understand that your move
from
::  > FreeBSD to Windows 2000 was primarily motivated by political
reasons. I
::  > can see how it would be a huge embarassment to be running one of
the
::  > most successful sites on the internet from a platform which you
cannot
::  > market and/or sell yourselves. Still, from an unbiased
perspective, I'd
::  > ask you to answer a few questions regarding this migration.
::  > First and foremost, I can see how this migration wouldn't have
incurred
::  > the licensing charges as it is a part of Microsoft; but how much
would
::  > the total cost for the licensing on all of the HotMail webservers
cost
::  > the average business (which is not owned nor operated by
Microsoft)?
::  > Judging by what it would have cost me to run Win2000 Server for a
measly
::  > 25 users on our local office LAN I can't even contemplate the
licensing
::  > cost for 5000+ servers serving millions of users. I do understand
that
::  > one may be able to get away without purchasing so many copies of
the
::  > O/S, but I cannot see how you would legally allow an outside
company to
::  > run that many servers without individually licensing them. To be
honest,
::  > I do not know much about Microsoft's licensing policies... perhaps
you
::  > do offer some sort of bulk, flat-rate, or site-wide licensing fee
::  > schedule for large server farms of this nature, do you? If so,
what
::  > would the MSRP be for say 5000 servers each serving 2000 users a
piece?
::  > Secondly, what about the upgrade path? What kind of options would
you
::  > be able to offer someone with a 5000 unit server farm when you're
next
::  > 'Service Pack' comes out? Would that company then have to
'upgrade' all
::  > machines to the new service pack in order to avoid some
threatening
::  > back-door entrance to the system that you 'weren't aware of'? What
about
::  > say the next generation of the O/S? Would the company then have to
::  > re-purchase licensing for each server to be upgraded? What would
this
::  > cost? I mean just the software cost; not including the IT staffing
::  > requirements to actually procure such a transition.
::  > Thirdly, to what level of customization could you possibly offer
to
::  > such a company? With FreeBSD, (or any other Open-Sourced system),
the
::  > company would have the extreme flexability in that they could
simply
::  > change or alter components of the O/S which they simply do not
require.
::  > For example, the GUI; similar to Novell Netware 5, wherein the GUI
::  > doesn't have to be using system resources because it doesn't
always have
::  > to be loaded... or ever loaded to begin with for that matter. What
if
::  > the company were involved in some obtuse practise, (say VOIP),
wherein
::  > they were required to service thousands or even millions of
clients over
::  > a protocol which your O/S doesn't directly support? Would they
then have
::  > to fork-out more money for OS 'add-ons', and/or 'upgrades'? Would
they
::  > then incur more licensing fees? Would they be forced to go to a
third
::  > party to provide them with a solution that would work on your
platform?
::  > Would you then refuse to support it because it was designed a
third
::  > party; worse yet, would you blame problems their encountering on
::  > imcompatabilities or state that you 'do not support that'?
::  > Which brings us to another issue, support. What would you charge
for a
::  > support contract to be able to fully provide technical support for
a
::  > company of this magnitude? I know of several firms which support
FreeBSD
::  > for such massive endeavors, but I would assume that something this
large
::  > would have to be supported by Microsoft directly. Primarily so
because
::  > no-one else (should) have more knowledge of the O/S and/or how it
::  > functions; and therefor be knowledgable enough to support it. What
would
::  > a typical technical support contract for a company with 5000
servers
::  > running Windows 2000 cost?
::  > Lastly, what about performance. You stated in your article that
FreeBSD
::  > does not perform well in a given scenario. From what I understand,
that
::  > given scenario really doesn't apply to Apache. Therefor you
compared the
::  > performance of two completely different things, of course stating
that
::  > yours was better. My question is, that if yours is so much better
then
::  > why are some of the largest sites on the internet still using
FreeBSD
::  > and Apache? These are the few companies which this migration could
::  > potentially apply to, for example Yahoo. Companies which do
service as
::  > many if not more clients than HotMail, yet I don't see them even
::  > attempting to justify such a migration. Why do you suppose they
aren't?
::  > Have you approached companies like Yahoo? What was the typical
response
::  > given to you by them?
::  > To sum up things a bit, I would like to know what it would have
cost an
::  > outside company to make such a transition from and open-sourced
system
::  > to Windows 2000. This would of course not include their IT
staffing,
::  > programatic changes, and downtime incurred to do so. I would like
to
::  > know why, (other than for the obvious political reasons), you
chose to
::  > make such a migration public news. I would like to better
understand how
::  > you could possible intend to market such a large migration for any
other
::  > company outside of the Microsoft Corporation. If you could
reasonably
::  > answer any of the above, in a manner as unbiased as possible I
would
::  > truly like to hear from you. Please note that I have also carbon
copied
::  > this message to the FreeBSD support list, in an effort to
understand the
::  > FreeBSD community's viewpoint on this as well. I would encourage
you to
::  > also carbon copy your response to this list, as I am sure I am not
the
::  > only one with questions of this nature.
::  >
::  > Nathan Vidican
::  > Nathan@Vidican.com
::  > http://Nathan.Vidican.com/
::  >
::  > To Unsubscribe: send mail to majordomo@FreeBSD.org
::  > with "unsubscribe freebsd-questions" in the body of the message
::  >
::  
::  
::  To Unsubscribe: send mail to majordomo@FreeBSD.org
::  with "unsubscribe freebsd-questions" in the body of the message
::  
::  
::  

-- 
Mark Sergeant
Unix Systems Administrator

Fortune follows...

Any dramatic series the producers want us to take seriously as a
representation of contemporary reality cannot be taken seriously as a
representation of anything -- except a show to be ignored by anyone
capable of sitting upright in a chair and chewing gum simultaneously.
  -- Richard Schickel



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