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Date:      Thu, 28 Feb 2002 22:20:42 -0500
From:      Scott <scottro@nyc.rr.com>
To:        "Robert C. Blaylock" <robertb@sitespecific.net>, "Annelise Anderson" <andrsn@andrsn.stanford.edu>, "TheUaRT" <theuart@hotmail.com>
Cc:        <freebsd-newbies@FreeBSD.ORG>
Subject:   RE: FreeBSD
Message-ID:  <5.1.0.14.0.20020228221053.00c5eec8@pop-server.nyc.rr.com>
In-Reply-To: <F2F3D7B1F500EE4997CA682E5174A200028EB1@ssimsg01.sitespecif ic.net>

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At 19:06 2002/02/28 -0800, Robert C. Blaylock wrote:
>I agree with TheUart. I have just sat back and watched for the last few 
>months and it seems like there are a lot of people that dont want to be 
>bothered with "simple" questions while they are chating with there friends 
>in IRC. If people dont want to be bothered by simple questions then why 
>dont they just use a private room? For myself I prefer to RTFM... but if 
>people are asking questions isnt that a good thing?


I think that as anything becomes more popular, it gains an influx of 
neophyte's---telling them to buy Ms. Anderson's book is probably a bit harsh.

Sometimes, it isn't laziness--it's simple ignorance (not meant in a 
derogatory way)  People newer to computers, (this could go for MS systems 
as well) tend to simply ask for help.
A perfect example is a relatively new Linux distribution, Gentoo Linux. At 
first, questions on the mailing list were almost entirely from people who 
were obviously somewhat experienced--as the distro has gained in 
popularity, one now sees frequent questions that are easily found in the 
faq or elsewhere on their website.   It's not laziness on their part--one 
could say it's stupidity, but that's quite harsh.  We all learn one step at 
a time, and sometimes, the neophyte doesn't realize what is obvious to 
someone who has played with computers awhile--that the answer is quite 
possibly relatively easy to find.

Actually, if they've read Ms. Anderson's book, she warns that asking on IRC 
can lead to being insulted.  (She phrases it a little more eloquently, 
IIRC).  :)


However, I certainly understand Mr. Arrogant's  :)  point of view.  After 
spending a good deal of time writing a faq for a linux list that is aimed 
towards newbies, and seeing a post of "How do I..." I sometimes simply answer
When you joined this list, you received a welcome message.  It had a link 
to a faq, where your question is answered.  In case you forgot to save the 
welcome message, the faq is at <and the link>

Additionally, after 30 minutes of trying to teach my wife how to retrieve 
her voice messages from her cell phone, I learned that there are times when 
telling someone, even in a nice way (honest, I was nice) to RTFM can be a 
Very Bad Thing (TM)

Scott



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