Date: Wed, 19 Aug 1998 11:47:16 -0700 (PDT) From: Doug White <dwhite@resnet.uoregon.edu> To: Jonathan Chen <jonc@pinnacle.co.nz> Cc: djv@bedford.net, freebsd-questions@FreeBSD.ORG Subject: Re: Freebsd-questions and the web page Message-ID: <Pine.BSF.4.00.9808191144461.27190-100000@resnet.uoregon.edu> In-Reply-To: <Pine.SGI.4.02.9808191139160.7535-100000@tui.pinnacle.co.nz>
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On Wed, 19 Aug 1998, Jonathan Chen wrote: > On Tue, 18 Aug 1998, Doug White wrote: > > > On Tue, 18 Aug 1998 djv@bedford.net wrote: > > > > > There seems to be frequent newbie-confusion over the questions link > > > on the freebsd web pages. It appears to the casual visitor to > > > be an email link to an official help desk, and it takes occasionally > > > several emails to clear up this impression, and point out the truth > > > that the user has wandered into an quasi-anarchic commune. > > > > What? That's what questions is _supposed_ to be, a helpdesk. (of sorts > > :) ) > > The confusion lies in that most newbies assume that any reply from > freebsd-questions is from the FreeBSD organisation (whatever *that* > means), and that their answer is the canonical truth (as opposed to > some of the my-best-guess answers that sometimes come up here). Worse > yet, if you get a terse rude reply it'd sure turn people away if they > believed that the FreeBSD `official' helpdesk were made up weirdos > instead of volunteers. Okay, I can buy that. > Having the additional text in the web-page would go a *long* way towards > clearing up that. With that out of the way, let's move to the difficult step: care to draft a page? Doug White | University of Oregon Internet: dwhite@resnet.uoregon.edu | Residence Networking Assistant http://gladstone.uoregon.edu/~dwhite | Computer Science Major To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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