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Date:      Fri, 03 May 2002 11:21:07 -0700
From:      Terry Lambert <tlambert2@mindspring.com>
To:        JJ Behrens <jj@nttmcl.com>
Cc:        Dave Hayes <dave@jetcafe.org>, Brooks Davis <brooks@one-eyed-alien.net>, Michael Sierchio <kudzu@tenebras.com>, Drew Tomlinson <drew@mykitchentable.net>, bmah@FreeBSD.ORG, freebsd-hackers@FreeBSD.ORG, freebsd-stable@FreeBSD.ORG
Subject:   Re:organic documentation
Message-ID:  <3CD2D513.C6566342@mindspring.com>
References:  <200205030637.g436bab89675@hokkshideh2.jetcafe.org> <20020503111558.A2534@alicia.nttmcl.com>

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JJ Behrens wrote:
> The online documentation for PHP allows users to post comments at the end of
> every page of the online documentation.  Often times, these comments serve to
> enlighten others about various quirks of the libraries.  Perhaps doing the same
> thing with the FreeBSD handbook pages (only online) might be a good idea.

The problem with this (and the similar "FAQ-o-matic") approach
is that they are very deep.

In other words, you have to go through a large set of branch
points to get to the information.

Aside from the classification problem (everyone has to classify
the same way for them to be able to get the information out),
the human factors argue that the depth should not exceed 3 on
any set of choices, before you get to what you want (HCI studies
at Bell Labs confirms this number).

-- Terry

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