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Date:      Fri, 03 May 2002 16:46:12 -0700
From:      Bakul Shah <bakul@bitblocks.com>
To:        Terry Lambert <tlambert2@mindspring.com>
Cc:        JJ Behrens <jj@nttmcl.com>, Dave Hayes <dave@jetcafe.org>, Brooks Davis <brooks@one-eyed-alien.net>, Michael Sierchio <kudzu@tenebras.com>, Drew Tomlinson <drew@mykitchentable.net>, bmah@FreeBSD.ORG, freebsd-hackers@FreeBSD.ORG, freebsd-stable@FreeBSD.ORG
Subject:   Re: organic documentation 
Message-ID:  <200205032346.TAA15927@glatton.cnchost.com>
In-Reply-To: Your message of "Fri, 03 May 2002 11:21:07 PDT." <3CD2D513.C6566342@mindspring.com> 

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Terry Lambert writes:
> JJ Behrens wrote:
> > The online documentation for PHP allows users to post comments at the end o
> f
> > every page of the online documentation.  Often times, these comments serve 
> to
> > enlighten others about various quirks of the libraries.  Perhaps doing the 
> same
> > thing with the FreeBSD handbook pages (only online) might be a good idea.
> 
> The problem with this (and the similar "FAQ-o-matic") approach
> is that they are very deep.
> 
> In other words, you have to go through a large set of branch
> points to get to the information.
> 
> Aside from the classification problem (everyone has to classify
> the same way for them to be able to get the information out),
> the human factors argue that the depth should not exceed 3 on
> any set of choices, before you get to what you want (HCI studies
> at Bell Labs confirms this number).

It is interesting to note that the plan9 people from the same
Bell Labs are using a wiki for "information pertinent to
installing, configuring, and using the operating system Plan
9 from Bell Labs."!

http://plan9.bell-labs.com/wiki/plan9/plan_9_wiki/index.html

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