Date: Wed, 11 Sep 2002 13:14:05 -0500 From: "Brett Cates" <bcates513@hotmail.com> To: questions@FreeBSD.ORG Cc: dragoncrest@voyager.net Subject: Re: FW: RT Ticket Tracking Port? Message-ID: <F107nWwAeRaNgEpTX5V000004e5@hotmail.com>
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>-----Original Message----- >From: Lord Raiden [mailto:dragoncrest@voyager.net] >Sent: Wednesday, September 11, 2002 12:29 AM >To: freebsd-questions@FreeBSD.ORG >Subject: RT Ticket Tracking Port? > > > Hi all. Looking for a very simple Ticket Tracking software or port >that I >can use on one of our servers. Web based interface is fine if that's >what's available. What I'm looking for is something that will take a >request submitted via email, enter it as a ticket, give it a number, send a >reply to the originator and copies to the correct people, etc. The whole >RT ticket tracking kind of thing. I've seen systems like Kana that look >very nice, but I don't need anything that complex. Just something simple >to start off with. Any suggestions? > Take a look at this one... http://helpdesk.oneorzero.com/ I got it running on FreeBSD but didn't have a whole lot of time to work on it more. It looks pretty cool for a free helpdesk package though. If you find something else you like, I would be interested in knowing what you decided to go with. We are looking for a solution at my work as well... Hope this helps, Brett Brett > >To Unsubscribe: send mail to majordomo@FreeBSD.org >with "unsubscribe freebsd-questions" in the body of the message _________________________________________________________________ Send and receive Hotmail on your mobile device: http://mobile.msn.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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