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Date:      Sun, 13 May 2001 13:57:29 +0930
From:      Greg Lehey <grog@lemis.com>
To:        N6REJ <n6rej@tcsn.net>
Cc:        freebsd-advocacy@FreeBSD.ORG, newbies@FreeBSD.org, FreeBSD Questions <questions@FreeBSD.org>
Subject:   Re: I'm leaving
Message-ID:  <20010513135729.B97162@wantadilla.lemis.com>
In-Reply-To: <002b01c0db54$e0febaa0$5599ca3f@disappointment>; from n6rej@tcsn.net on Sat, May 12, 2001 at 07:31:55PM -0700
References:  <002b01c0db54$e0febaa0$5599ca3f@disappointment>

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[copying -questions and -newbies]

On Saturday, 12 May 2001 at 19:31:55 -0700, N6REJ wrote:
> Due to the overwhelming lack of assitance I have gotten in the
> freebsd-newbies, questions, and here, I am leaving FBSD.  I tried several
> times to get assitance for my install and each time was met with
> non-responses.
> There is one person though that I will give special mention to and that is
> susy.  She and I conversed on several occasions.  She was'nt able to solve
> my most necessary problem, but she was able to help me understand a few
> things and I was able to aid her.  Thanks susie.
> There was another though I don't recall his name that mentioned to try ftp5
> which I did.  But those two folks out of all of you, were the only 2 who
> bothered to take any time to help someone brand new to BSD along.  If you
> EVER hope to make FBSD the leading Unice, I suggest you learn how to prevent
> this in the future.  As a person who has spent 25 yrs in this biz I'm not
> easily swayed away from my endeavors, but I refuse to pound my head against
> a brick wall.

Well, we're sorry you're dissatisfied, but I suspect you're
misunderstanding a few basic facts:

1.  The lists are run by volunteers.  Nobody's obliged to answer any
    question.  As I say at http://echunga.lemis.com/references.html,
    it's up to you to formulate mail messages that people will want to
    answer.

    I personally peruse every message that goes through
    FreeBSD-questions.  I answer the ones that:

    a.  Are well prepared.
    b.  Are easy to read.
    c.  I know how to answer.

    I can't recall seeing any message from you, which means that maybe
    they didn't conform to (a) or (b).  But there's another
    possibility:

2.  There's only one mailing list which you should use for asking
    questions of the nature you're describing, and that's
    FreeBSD-questions.  Given that you sent this message to -advocacy,
    where it is only marginally relevant, I suspect that you might
    have sent your questions to -newbies or -advocacy, both of which
    don't have this kind of question on their charter.  If you send
    this kind of question to them, the correct response is to ignore
    them, though from time to time people will reply and point you to
    -questions.

3.  Ultimately, any problem you have is your own personal property.
    Don't blame other people for it.

Greg
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