Date: Tue, 14 Nov 2006 15:10:48 -0500 From: Michael Hernandez <sequethin@gmail.com> To: freebsd-chat@freebsd.org Subject: HP Support Fun Message-ID: <C0B3D78E-25B7-44C2-9E65-952CF462D5A6@gmail.com>
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This conversation just took place moments ago. Me: "Hi I'd like to order a replacement hard drive for my proliant server. I have contract for 4 hour support 24x7. My serial number is ___, the part number is _____" HP Guy: "thank you please hold while I transfer you to the person that can help you" Me: "Sure" HP Girl: "Hello How are you today?" Me: "I'm fine how are you?" HP Girl: "Fine thank you. I see you are ordering a replacement part for your server. I'm sorry but your contract is only valid between 2006 and 2007" Me (after a pause to reflect): "...isn't it 2006 now?" HP Girl: "Please hold." Me (to self): "you have got to be f$@%^#g kidding me." HP Girl (same girl as before): "Hello how are you today?" Me: "I'm fine thank you. Can I have my drive please?" HP Girl: "certainly. can you please tell me the part number?" Me: "The part number is ___" HP Girl: "I see you have 4 hour service, 24x7. Would you like the drive tomorrow or today?" Me: "Ummm today... within 4 hours?" HP Girl: "Oh ok!" Sometimes I wonder if this is all just a big joke... as if maybe someone was recording a video of my reaction to play on some tv show. But it's not. It's real. I just don't get it lol
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