Date: Sat, 10 Nov 2007 10:31:32 GMT From: Chris Calvey <chris@infosec.yi.org> To: freebsd-gnats-submit@FreeBSD.org Subject: ports/117956: HP LaserJet 1022 not working after upgrade to HPLIP 2.7.9 Message-ID: <200711101031.lAAAVWdk006375@www.freebsd.org> Resent-Message-ID: <200711101040.lAAAe1rL085132@freefall.freebsd.org>
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>Number: 117956
>Category: ports
>Synopsis: HP LaserJet 1022 not working after upgrade to HPLIP 2.7.9
>Confidential: no
>Severity: critical
>Priority: medium
>Responsible: freebsd-ports-bugs
>State: open
>Quarter:
>Keywords:
>Date-Required:
>Class: sw-bug
>Submitter-Id: current-users
>Arrival-Date: Sat Nov 10 10:40:00 UTC 2007
>Closed-Date:
>Last-Modified:
>Originator: Chris Calvey
>Release: 6.2
>Organization:
Digital Investigations
>Environment:
FreeBSD enigmathica.localdomain 6.2-RELEASE-p8 FreeBSD 6.2-RELEASE-p8 #0: Sat Oct 20 13:12:42 BST 2007 root@enigmathica.localdomain:/usr/obj/usr/src/sys/ENIGMATHICA i386
>Description:
After upgrading and following all vendor supplied instructions, I am unable to print using my HP LaserJet 1022 printer. The printer was working fine using the previous version of HPLIP. The printer is USB and is connected as a UGEN device.
Printer has been switched on and off, and all daemons restarted in the correct order.
The output from hp-setup follows:
Script started on Sat Nov 10 10:12:02 2007
[01mHP Linux Imaging and Printing System (ver. 2.7.9)[0m
[01mPrinter/Fax Setup Utility ver. 7.0[0m
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[35;01mwarning: No display found. Reverting to interactive mode.[0m
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
--------------------------
| CHOOSE CONNECTION TYPE |
--------------------------
Num. Connection Connection Type Description
Type
---------- ---------- ----------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct
connection or JetDirect)
2 par Parallel Port (LPT:)
[01m
Enter number 0...2 for connection type (q=quit, enter=usb*) ? [0m0
Using connection type: usb
--------------------
| DEVICE DISCOVERY |
--------------------
[01mUsing device: hp:/usb/HP_LaserJet_1022?serial=FL15T04[0m
[01m
Setting up device: hp:/usb/HP_LaserJet_1022?serial=FL15T04
[0m
\|/-\|/-\|
---------------------
| PRINT QUEUE SETUP |
---------------------
[01m
Please enter a name for this print queue (m=use model name:'HP_LaserJet_1022'*, q
q=quit) ?[0mm
Using queue name: HP_LaserJet_1022
[31;01merror: Unable to find an appropriate PPD file.[0m
[01m
Would you like to specify the path to the correct PPD file to use (y=yes, n=no*,
q=quit) ? [0m/usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz
[31;01merror: Please press <enter> or enter 'y', 'n', or 'q'.[0m
[01m
Would you like to specify the path to the correct PPD file to use (y=yes, n=no*,
q=quit) ? [0my
[01m
Please enter the full filesystem path to the PPD file to use (q=quit) :[0m/usr/
local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz
Description for the file: HP LaserJet 1022 Foomatic/hpijs
[01m
Use this file (y=yes*, n=no, q=quit) ? [0my
[01mEnter a location description for this printer (q=quit) ?[0mComputer room
[01mEnter additonal information or notes for this printer (q=quit) ?[0m
[01m
Adding print queue to CUPS:[0m
Device URI: hp:/usb/HP_LaserJet_1022?serial=FL15T04
Queue name: HP_LaserJet_1022
PPD file: /usr/local/share/ppd/HP/HP-LaserJet_1022-hpijs.ppd.gz
Location: Computer room
Information:
/
---------------------
| PRINTER TEST PAGE |
---------------------
[01m
Would you like to print a test page (y=yes*, n=no, q=quit) ? [0my
[01mHP Linux Imaging and Printing System (ver. 2.7.9)[0m
[01mTestpage Print Utility ver. 5.0[0m
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[35;01mwarning: No status available for device.[0m
Printing test page to printer HP_LaserJet_1022...
Test page has been sent to printer.
[32;01mnote: If an error occured, or the test page failed to print, refer to the HPLIP website[0m
[32;01mnote: at: http://hplip.sourceforge.net for troubleshooting and support.[0m
Done.
Done.
Script done on Sat Nov 10 10:15:39 2007
The output from /var/log/messages is:
Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04
Nov 10 10:19:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04
Nov 10 10:19:39 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04
Nov 10 10:20:09 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04
Nov 10 10:20:11 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: io/hpmud/musb.c 1003: unable to open hp:/usb/HP_LaserJet_1022?serial=FL15T04
Nov 10 10:20:41 enigmathica HP_LaserJet_1022?serial=FL15T04: INFO: open device failed; will retry in 30 seconds...
>How-To-Repeat:
>Fix:
>Release-Note:
>Audit-Trail:
>Unformatted:
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