Date: Mon, 4 Feb 2013 21:29:36 +1100 (EST) From: Ian Smith <smithi@nimnet.asn.au> To: Nick K <surge3@gmail.com> Cc: freebsd-questions@freebsd.org Subject: Re: zoneedit.com Message-ID: <20130204210946.E87033@sola.nimnet.asn.au> In-Reply-To: <mailman.63.1359892807.16037.freebsd-questions@freebsd.org> References: <mailman.63.1359892807.16037.freebsd-questions@freebsd.org>
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In freebsd-questions Digest, Vol 452, Issue 11, Message: 9 On Sat, 2 Feb 2013 11:45:05 -0500 Nick K <surge3@gmail.com> wrote: > I am posting here hoping that a "Dan" from ZoneEdit.com still monitors this > mailing list. > I am in a very bad situation and my mail forwarding has been down for over > a week -- no response from ZoneEdit support. > > I found references to people getting help from "Dan" here: > http://unix.derkeiler.com/Mailing-Lists/FreeBSD/questions/2011-01/msg00504.html > > My issue(s): > > 1.) I can't login to zoneedit.com's "new" interface. I used to be able to > log in to the "legacy" interface -- but apparently I'm in the same boat as > Mr. Jack L. Stone was -- in that you can no longer manage zones from the > legacy interface. > The legacy interface tells me my account is active at the new interface, > but the new interface tells me my account does not even exist. > > 2.) My mail forwarding service provided by zoneedit.com stopped working > approximately last week monday. It has been working fine since 2002. > Don't you just love it when this stuff happens. > > 3.) I can't change my DNS / mail forwarding service, because the email I > used for my domain registration at my registrar is one of the emails that > gets forwarded (and the forwarding is not working). > > If Jack L. Stone or "Dan" from ZoneEdit can get in contact with me I would > be very grateful. > I don't know what else to do at this point. > The company that currently owns ZoneEdit (Dotster) won't help me -- they > say they don't have the ability to provide support for ZoneEdit customers. > > This is my last hope pretty much. Dan or Jack if you're out there, please > get back to me. Nick, we've had some rouble with zoneedit recently also. Someone who's clearly using zoneedit.com's mail services registered on a forum we run, but the auto registration response bounced and continued to bounce for 2 days, with the following response (edited to protect $poor_innocent): ======= Date: Fri, 25 Jan 2013 14:22:44 +1100 From: Mail Delivery Subsystem <MAILER-DAEMON@nimfm.org> To: www-data@folks.nimfm.org Subject: Warning: could not send message for past 4 hours The original message was received at Fri, 25 Jan 2013 10:15:45 +1100 from www-data@localhost [127.0.0.1] ----- Transcript of session follows ----- ... while talking to mail.zoneedit.com.: >>> DATA <<< 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114] <xxxxxx@xxxxxxxxxxxx.com>... Deferred: 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114] <<< 554 5.5.1 Error: no valid recipients Warning: message still undelivered after 4 hours Will keep trying until message is 2 days old Reporting-MTA: dns; folks.nimfm.org Arrival-Date: Fri, 25 Jan 2013 10:15:45 +1100 Final-Recipient: RFC822; xxxxxx@xxxxxxxxxxxxx.com Action: delayed Status: 4.7.1 Remote-MTA: DNS; mail.zoneedit.com Diagnostic-Code: SMTP; 450 4.7.1 Client host rejected: cannot find your reverse hostname, [220.233.175.114] Last-Attempt-Date: Fri, 25 Jan 2013 14:16:25 +1100 ======= I forwarded the above (plus dig results proving there was nothing wrong with our reverse DNS on some big nameservers) to postmaster@zoneedit.com but have received no response, and of course we have no way to contact $poor_innocent. Not a good look. cheers, Ian
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