Date: Sat, 22 Nov 2003 08:12:04 -0700 From: mike bueide <mbueide@charter.net> To: Sue Blake <sue@welearn.com.au> Cc: Newbies <freebsd-newbies@freebsd.org> Subject: Re: Technical/support questions on -newbies Message-ID: <20031122151204.GA9128@charter.net> In-Reply-To: <20031120071810.B749@welearn.com.au> References: <Sea1-F155pOIoc9VRg100012515@hotmail.com> <20031120071810.B749@welearn.com.au>
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On Thu, Nov 20, 2003 at 07:18:10AM +1100, Sue Blake wrote: > On Wed, Nov 19, 2003 at 07:08:43PM +0000, clayton rollins wrote: > > Hi list, > > > > As I'm sure we've all noticed, a lot of questions get asked here > > that should be re-written, sent to -questions, and/or sent to > > -hackers. > > > When a help question appears in -newbies I like to simply send my > reply to -questions with a cc to the asker. They will then > get a cc on any followup. Sending an extra copy to -newbies > would be bad, it would encourage even more confusing > discussion on -newbies, so don't do that. Remember to change > the To:/Cc: header. Then if you see an unsanswered help request, > maybe someone answered it elsewhere. You can check -questions. > As we do for trolls, everyone needs to learn to silently ignore > inappropriately posted questions. The whole group must do this > to make it work. Suppose two or three "monitors" followed this advise at the same time. Would two or three copies of the original message appearing on -questions be appreciated? Perhaps just responding privately to the original poster to redirect their query to -questions is the best route. > Please, everyone pitch in to make -newbies work as it should. > If it doesn't work out, we could lose this list one day. > Remember who you're talking to, the really new people are very > vulnerable and don't yet understand how we do things. Mistakes are > easier to tolerate in -newbies than elsewhere. It's up to you all > to tell them gently so they don't get a firmer reminder elsewhere, > to show that we understand and to make them realize how much we > like having them around. Well said. -- Michael Bueide * Gering, Nebraska mbueide (at) charter (dot) net .
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