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Date:      Thu, 7 Sep 2006 15:05:11 -0700
From:      Jo Rhett <jrhett@svcolo.com>
To:        "Steven Hartland" <killing@multiplay.co.uk>
Cc:        amd64@freebsd.org, stable@freebsd.org
Subject:   Re: suggestions for SATA RAID cards
Message-ID:  <FEDA1103-8D83-4D43-9731-7E3D9D2DB1E5@svcolo.com>
In-Reply-To: <035701c6d2c3$eb574aa0$b3db87d4@multiplay.co.uk>
References:  <44EC0B9B.5020705@withagen.nl><003f01c6c68d$64688e60$b3db87d4@multiplay.co.uk> <20060907184316.GC56998@svcolo.com> <035701c6d2c3$eb574aa0$b3db87d4@multiplay.co.uk>

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> Jo Rhett wrote:
>> However keep in mind that Highpoint support is nearly clueless.  When
>> the 1820a first shipped we were unable to find anyone on staff that
>> knew what FreeBSD was, or how to read a problem report.
>> No experience with Areca.  3ware is very clueful and capable.

On Sep 7, 2006, at 2:23 PM, Steven Hartland wrote:
> I did have a little bother getting through to the dev's for
> support with a disk compatibility issue but once I located
> the right person highpoint support was very good.

How did you locate them?  Highpoint support told us that a third  
party did the freebsd driver and that they had no intention of  
supporting it.

FYI, several people have claimed that the 1820a is "hardware" -- this  
is untrue.  It's hardware accelerated, but all of the raid logic is  
in the driver.  It's sludgeware", not hardware raid.  Performance  
tests against a real hardware raid adapter will demonstrate what I mean.

-- 
Jo Rhett
senior geek
Silicon Valley Colocation




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