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Date:      Tue, 27 Nov 2001 00:01:09 -0800
From:      "Ted Mittelstaedt" <tedm@toybox.placo.com>
To:        "David Kirchner" <davidk@accretivetg.com>
Cc:        "Stephen Hovey" <shovey@buffnet.net>, <freebsd-questions@FreeBSD.ORG>
Subject:   RE: this spam
Message-ID:  <000201c17719$ac8d1760$1401a8c0@tedm.placo.com>
In-Reply-To: <20011126071615.P15780-100000@localhost>

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>-----Original Message-----
>From: David Kirchner [mailto:davidk@accretivetg.com]
>Sent: Monday, November 26, 2001 7:18 AM
>To: Ted Mittelstaedt
>Cc: Stephen Hovey; freebsd-questions@FreeBSD.ORG
>Subject: RE: this spam
>
>
>On Mon, 26 Nov 2001, Ted Mittelstaedt wrote:
>
>> While you may have decided that letting your users continue to get
>spam is OK,
>> that's your choice.  However, in today's Internet environment, clearly the
>> Right Thing to do is for spam filtering to be centralized on the
>mailserver,
>
>This is OK to do as long as you make it very clear to each user when
>they're signing up that you are filtering their messages and you notify
>them of the chance that legitimate e-mail could be caught by filters (it
>happens). It's a good idea to allow users to opt-out of such filtering,
>too (although the anti-spammers will probably rail me for that suggestion.
>Heheh. opt-out. heheh.)
>

There's some good tools out there (that are available right with all the
anti-spam filters) that make it very easy for server admins to create
a list of users that want to opt-out of spam filtering.  Certainly, if
it makes anyone feel better to have them on there you should install them.

But over the last year since subscribing to blacklist services (which was our
last major anti-spam change that we did) we have had exactly 0 customers
request to be put on the opt-out list.  I therefore believe that the effort
spent on installing an opt-out list were a complete waste of time, and I
don't advocate bothering with it unless you start getting complaints from
users.

Consider that a legitimate sender is going to immediately telephone the
recipient
if his legitimate message gets bounced back to him, so there's always a
feedback path for this.  E-mail isn't the only way to contact people after
all.

Ted Mittelstaedt                                       tedm@toybox.placo.com
Author of:                           The FreeBSD Corporate Networker's Guide
Book website:                          http://www.freebsd-corp-net-guide.com


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