Date: Wed, 20 Aug 2003 19:35:05 +0100 From: Matthew Seaman <m.seaman@infracaninophile.co.uk> To: Jayakumar <jayakumarjeyabal@yahoo.com> Cc: freebsd-questions@freebsd.org Subject: Re: HELP - Multiple Emails !! Message-ID: <20030820183504.GA75393@happy-idiot-talk.infracaninophile.co.uk> In-Reply-To: <20030820160228.62258.qmail@web13404.mail.yahoo.com> References: <20030820160228.62258.qmail@web13404.mail.yahoo.com>
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--+HP7ph2BbKc20aGI Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable On Wed, Aug 20, 2003 at 09:02:28AM -0700, Jayakumar wrote: > Hi all, > I am new to FreeBSD we are trying to sendmail using > BSD. We made changes to "access" file to allow only > the particular IP address to relay. We are sending > around 2000- 4000 emails at a time, but the receipents > are getting multiple emails for the same message.=20 >=20 > Can anyone please help me in solving this problem ? >=20 > Do I need to configure some other files? How exactly are you sending these messages? Do you use the /etc/mail/aliases file to list the addresses of all of the members of this mailing list, or by some other mechanism? Are you using any mailing list management software like Mailman (http://www.list.org/index.html) or listserv (http://www.lsoft.com/)? I doubt that the contents of the /etc/mail/access.db have any impact on your recipients seeing multiple copies of an e-mail. =20 Sendmail should suppress duplicates -- that is if exactly the same recipient is mentioned multiple times in the envelope recipient list of a single message, then that recipient will only get one copy delivered. The envelope recipient list consists the names of the recipients after processing through the local aliases or virtuser or other tables, and need not have any resemblance at all to the recipients given in the message headers, although they generally start out as what's in the To: or Cc: or Bcc: lines of the message header. Generally when there are multiple recipients for a message all at the same remote site, sendmail will batch those together, and use a single transaction to send the message body once with envelope receipt-to set to just that sub-list of the addresses. However, the duplicate supression can be foiled in several ways: i) Multiple distinct addresses for the same person in the mailing list. In this case, you're doing exactly what that subscriber has requested, and (in an ideal world) they should fix things themselves before complaining to you. (Some mailing lists modify the messages they send to add a statement showing the address that message was sent to, but that defeats the mechanism to avoid sending the message multiple times to the same site.) ii) Some of the addresses on your list actually funnel into other lists or mail aliases at other sites, outside either your or the addressees' control. You'ld have to contact the admins of the sites in question to sort that problem out. iii) Your mailing list software is actually taking the list of addressees and either sending the message to each address individually or dividing the addresses into groups in order to send them. In this case, there's nothing sendmail can do to suppress duplicates -- you should curate your mailing list carefully to ensure that addresses aren't duplicated in the list. If you examine /var/log/maillog after sending out to your mailing list, you should be able to work out if your message is being sent as in (iii) -- each message would have a separate message ID in that case. Cheers, Matthew --=20 Dr Matthew J Seaman MA, D.Phil. 26 The Paddocks Savill Way PGP: http://www.infracaninophile.co.uk/pgpkey Marlow Tel: +44 1628 476614 Bucks., SL7 1TH UK --+HP7ph2BbKc20aGI Content-Type: application/pgp-signature Content-Disposition: inline -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.2 (FreeBSD) iD8DBQE/Q79YdtESqEQa7a0RAnqmAJ9SBHooWOFLAcldJS9Wwr6DEjYGBACeJyys M7OfNOIdBhwtuKwLZjg3mZI= =q6dQ -----END PGP SIGNATURE----- --+HP7ph2BbKc20aGI--
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