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Date:      Sun, 9 Mar 1997 03:08:09 -0600 (CST)
From:      Tim Tsai <tim@futuresouth.com>
To:        dror@dnai.com
Cc:        isp@FreeBSD.ORG
Subject:   Re: ISP Billing Software
Message-ID:  <199703090908.DAA00635@shell.futuresouth.com>
In-Reply-To: <Pine.NEB.3.93.970308232010.19604t-100000@mars.dnai.com> from Dror Matalon at "Mar 8, 97 11:29:02 pm"

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> >   Check out http://www.boardtown.com
> 
> Nope, this one won't do either. Here's what they say on their web site.
> 
>     The power of Microsoft SQL Server as your backend means that
>     no matter how many customers or staff users you have, your
>     performance will be top notch. Plus, you won't have to deal with
>     the aggravation of data corruption that Access/.DBF based billing
>     packages WILL have. Microsoft SQL Server can't be beat for security,
>     reliablity, and performance on the Windows platform.  Using Microsoft
>     IIS, you can intergrate your Platypus data with interactive web
>     pages as well.
> 
> Not the right solution for FreeBSD shops. The solution I'd like to see
> would include the following components.

  We're a FreeBSD shop but we're running Platypus.  Actually, most ISP's
I know of have a combination of Windows 95/NT, Macintosh, and Unix
machines.  We already have an NT machine and most of our staff run
Windows 95 so Platypus fits us well (OK, the fact that I know the
developers help too).

> 1. Server runs of Freebsd and other flavors of Unix.
> 2. Use Postgres95 as the database. It works well and it's free. The FreeBSD
> or databases.
> 3. Use CGI and PERL for the development language.
> 4. Use web browsers for front end.

  This sounds good in theory but I think the resulting product will not
be very useful.  Commercial software today demand a higher level of
sophistication than what you have outlined can provide in any kind of
reasonable effort.  Does Postgres95 have a graphical administration tool?
Does it come with a Windows client to make SQL queries?  Can I look at
the database with Access and generate custom reports using point and click?
Perhaps there is an ODBC driver for Postgres95/FreeBSD, but is it free?
How do you propose to automatically handle credit card transactions?  Is
this software free?  Do you balance your checkbook with Postgres95 and
FreeBSD?  OK, maybe you do, but I'd rather stick with MS Money.  As much
as I like Unix/FreeBSD I don't try to solve all my problems with it.
Heck, in my alternate life I write embedded software for GPS navigation
and FreeBSD would not be the right tool for this job.

  Also, I think it's a moot point to argue that FreeBSD/Postgres is
free.  Platypus costs something like $2500 for unlimited users.  Add in
the cost for an NT machine + SQL server it's still less expensive than
any UNIX ISP Billing package that I know of.

> We've done parts of this in house, but we'd rather focus on being an
> ISP than developing billing packages. 

  I agree with you completely and that's why I had no trouble putting
together an NT machine to run SQL Server and Platypus.  It solves my
problems TODAY.

  Tim



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