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Date:      Tue, 25 May 1999 09:00:53 -0400
From:      Robert Withrow <witr@rwwa.com>
To:        Mike Smith <mike@smith.net.au>
Cc:        Sergey <serge69@nym.alias.net>, freebsd-stable@freebsd.org
Subject:   Re: [Q] How stable is FreeBSD 3.X ? 
Message-ID:  <199905251300.JAA06131@spooky.rwwa.com>
In-Reply-To: Your message of "Mon, 24 May 1999 22:41:29 PDT." <199905250541.WAA00380@dingo.cdrom.com> 

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mike@smith.net.au said:
:- We depend on our users to tell us about problems on the -stable branch
:- before it's rolled into a release, not afterwards.  If you're not
:- willing to take part in this  process, your complaints are likely to
:- be ignored at the very least. 

Do I read this correctly as a policy statement that problem reports
for -RELEASE are discouraged and ignored?  Seems like a good way
to ensure the non-fixing of bugs.

An equally good way to ensure the non-fixing of bugs is to demand,
for every bug report, that the reporter upgrade to some other version
of the OS, or suffer the problem report being ignored and discarded.
And this seems to be the common practice.

It is probably just my naivety (I've only been doing this for 30 years)
but it seems to me a better approach would be to welcome and encourage
bug reports against -RELEASE.  And, should it be the case that the problem
is fixed in -STABLE or -CURRENT, cheerfully inform the reporter of that
fact, leaving it up to the reporter to decide if upgrading makes sense.
Assuming that fixing the bugs is the goal.

---------------------------------------------------------------------
Robert Withrow, R.W. Withrow Associates, Swampscott MA, witr@rwwa.COM




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