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Date:      Tue, 24 Nov 1998 16:12:29 PST
From:      Michael Ryan <mike@NetworX.ie>
To:        Poul-Henning Kamp <phk@critter.freebsd.dk>
Cc:        Garrett Wollman <wollman@khavrinen.lcs.mit.edu>, freebsd-bugs@FreeBSD.ORG
Subject:   Re: Y2K
Message-ID:  <ECS9811241629B@NetworX.ie>

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On Tue, 24 Nov 1998 13:39:22 +0100 Poul-Henning Kamp wrote:

> 1.  The upgrade itself would be equally costly if he used a paid for
>     UNIX version, and he would have to pay for the new release on
>     top of that, so FreeBSD is cheaper, right ?

Right, but you miss my point: inquire of any commercial Unix
vendor whether a particular release is Y2K compliant or not
and you'll get a straight answer.  Based on this answer, the
customer mightn't need to do the upgrade, as his existing
product may be compliant.

> 2.  Any use of the concept "entitled to" in the context of free
>     software is sloppy thinking or at least sloppy analysis of the
>     relationship.

I agree with you entirely on one level but disagree on another.
The FreeBSD Project encourages people and organisations to use
the FreeBSD operating system.  Given this encouragement, the
user is 'entitled' to expect some things.  For example, the
software should do its intended function most of the time.
Another thing he might reasonably expect (i.e. be entitled to) is
a statement of Y2K compliance, given that Y2K is a critical issue
when the box has been deployed in a production situation.

While there is certainly not the same onus on the FreeBSD Project
to support the product as there would be on a commercial supplier,
I would have thought that the Y2K issue would have been on the
minds of the developers for a release as recent as 2.2.5R and,
therefore, they would be aware of its Y2K compliance status.
Even if information as basic as "yes", "no" or "don't know" was
available for any particular release, this would help enormously.
But not providing any information other than the non-release
specific info on the web site is, I think, less than the user
is reasonably 'entitled to'.  In the absence of any useful
information, any responsible user must assume the worst and
suffer the cost of an upgrade.

> 3.  Who will pay for the time >we< spend trying to comprehensively
>     answer the y2k question, when nobody pays for the software in
>     the first place ?

I empathise with you but, as I said above, I would have thought
this was a current (going back two years) issue and thus, the
information would have been known for releases that have been
produced in that time-frame.

> 4.  An upgrade from 2.2.5 to 2.2.7 (or soon 2.2.8) can be done a
>     hole lot faster than a week, if the installation is documented
>     in the first place.

I would reasonably expect (be entitled to think) that the upgrade
of the OS could be done in a few hours (this entitlement being
based on the assumption that the product hasn't changed completely
since the installation of 2.2.5R.  But that's the easy part.  The
hard part is verifying that all of the non-bundled systems and
applications software that makes this a useful production system
still works, and upgrading to and testing any component that is
seen not to work.  Not to mention the down-time of a production
box while this is going on.


Bye,
Mike
mike@NetworX.ie
www.NetworX.ie
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