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Date:      Wed, 26 Nov 2025 23:03:56 +0100
From:      Michael <opensource@uitveenendaal.nl>
To:        freebsd-current@FreeBSD.org
Subject:   Re: HP ProBook 6550b hangs on kernels above 14.0-RELEASE
Message-ID:  <4fdaa5fc-1cef-43d6-adba-65fa18b35ee2@uitveenendaal.nl>
In-Reply-To: <a48dd8b0-98a3-41cf-8cec-8f74c64c7b73@uitveenendaal.nl>

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[-- Attachment #1 --]
Hi Adrian!

Thanks for looking into this!

Yes, it might very well be an ACPI-issue. I noticed the kernel is not 
completely locked up when I boot 16.0-CURRENT. If I do a verbose boot 
and press the power button (at the point where the system has stopped 
booting) another message appears on the console:

AcpiOsExecute: task queue not started

Every time I press the power button this line gets repeated.

I'm not sure if this is helpful in providing info about the hardware in 
this laptop but I installed 14.0-RELEASE on it so I could run pciconf -l 
-v, devinfo -r -v and do a verbose boot.

If you need more info, just let me know.
And if there is anything I can do so you don't have to get one of these 
laptops let know too.

The output of the commands seems a bit much to include in this mail so 
they're at pastebin:
devinfo: https://pastebin.com/6svCYbCF
pciconf: https://pastebin.com/N2TJKHLx

Kind regards!
Michael


On 22-11-2025 16:30, Adrian Chadd wrote:
> hi!
>
> The observation in the post about it being ACPI is also very valid.
>
> Can you share more specific details about the hardware in the laptop? 
> It looks like I can pick one up cheap on ebay,
> and if it's an ACPI problem i'm likely going to need to add printf 
> debugging everywhere to give the ACPI maintainer
> some more information. ;-)
>
>
>
> -adrian
>
>
> On Tue, 18 Nov 2025 at 11:21, Michael <opensource@uitveenendaal.nl> wrote:
>
>     Hello,
>
>     ====
>     One of my old laptops (HP ProBook 6550b) was running FreeBSD
>     14.0-RELEASE (amd64) perfectly fine, but upgrading to anything higher
>     results in a boot that hangs at the line:
>     psm0: model Synaptics Touchpad, device ID 0
>
>     A while ago I tried upgrading to 14.1-RELEASE and run into this
>     problem.
>     Back then I decided to wait, hoping this glitch would be ironed
>     out in a
>     later release. But today experimenting with 14.3-RELEASE and
>     15.0-STABLE
>     from 20251113 I got the same results.
>
>     It would be great to find a fix for this and would like to help
>     troubleshooting this issue. I'm not even close to a kernel developer
>     though, but perfectly capable of gathering all kinds of
>     information (I'm
>     a FreeBSD-user since version 4.4) and help testing.
>     ====
>
>     This is what I posted on the FreeBSD forum. The post is here:
>     https://forums.freebsd.org/threads/hp-probook-6550b-not-booting-14-3-release-15-0-stable.100065/
>
>     The conclusion there was to try again on this mailing list.
>
>     I tried kernels 14.1-RELEASE, 14.3-RELEASE, 15.0-STABLE and the most
>     recent version I tested with is
>     FreeBSD-16.0-CURRENT-amd64-20251110-dbb34d496708-281771
>     The problem is still there. It seems the system locks up since
>     scolling
>     back up doesn't work either.
>
>     I wonder if anyone is willing to look into this. The offer to help
>     troubleshooting this and test a solution (if any) stands.
>
>     Kind regards,
>     Michael
>

[-- Attachment #2 --]
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    <div class="moz-forward-container"><font face="Bitstream Vera Sans">Hi
        Adrian!<br>
        <br>
        Thanks for looking into this!<br>
        <br>
        Yes, it might very well be an ACPI-issue. I noticed the kernel
        is not completely locked up when I boot 16.0-CURRENT. If I do a
        verbose boot and press the power button (at the point where the
        system has stopped booting) another message appears on the
        console:<br>
        <br>
        AcpiOsExecute: task queue not started<br>
        <br>
        Every time I press the power button this line gets repeated.<br>
        <br>
        I'm not sure if this is helpful in providing info about the
        hardware in this laptop but I installed 14.0-RELEASE on it so I
        could run </font><font face="Bitstream Vera Sans">pciconf -l
        -v, </font><font face="Bitstream Vera Sans">devinfo -r -v and do
        a verbose boot.<br>
        <br>
        If you need more info, just let me know.<br>
      </font><font face="Bitstream Vera Sans">And if there is anything I
        can do so you don't have to get one of these laptops let know
        too.<br>
      </font><br>
      <font face="Bitstream Vera Sans">The output of the commands seems
        a bit much to include in this mail so they're at pastebin:<br>
        devinfo: <a class="moz-txt-link-freetext" href="https://pastebin.com/6svCYbCF">https://pastebin.com/6svCYbCF</a><br>;
        pciconf: <a class="moz-txt-link-freetext" href="https://pastebin.com/N2TJKHLx">https://pastebin.com/N2TJKHLx</a><br>;
        <br>
        Kind regards!<br>
        Michael<br>
        <br>
      </font><br>
      <div class="moz-cite-prefix">On 22-11-2025 16:30, Adrian Chadd
        wrote:<br>
      </div>
      <blockquote type="cite"
cite="mid:CAJ-Vmomqyo_yarbGE_BNT4pCenBXTC3qCTp0DeMio4U6PazGOA@mail.gmail.com">
        <meta http-equiv="content-type"
          content="text/html; charset=UTF-8">
        <div dir="ltr">
          <div>hi!</div>
          <div><br>
          </div>
          <div>The observation in the post about it being ACPI is also
            very valid.</div>
          <div><br>
          </div>
          <div>Can you share more specific details about the hardware in
            the laptop? It looks like I can pick one up cheap on ebay,</div>
          <div>and if it's an ACPI problem i'm likely going to need to
            add printf debugging everywhere to give the ACPI maintainer</div>
          <div>some more information. ;-)</div>
          <div><br>
          </div>
          <div><br>
          </div>
          <div><br>
          </div>
          <div>-adrian</div>
          <div><br>
          </div>
        </div>
        <br>
        <div class="gmail_quote gmail_quote_container">
          <div dir="ltr" class="gmail_attr">On Tue, 18 Nov 2025 at
            11:21, Michael &lt;<a
              href="mailto:opensource@uitveenendaal.nl"
              moz-do-not-send="true" class="moz-txt-link-freetext">opensource@uitveenendaal.nl</a>&gt;
            wrote:<br>
          </div>
          <blockquote class="gmail_quote"
style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hello,<br>
            <br>
            ====<br>
            One of my old laptops (HP ProBook 6550b) was running FreeBSD
            <br>
            14.0-RELEASE (amd64) perfectly fine, but upgrading to
            anything higher <br>
            results in a boot that hangs at the line:<br>
            psm0: model Synaptics Touchpad, device ID 0<br>
            <br>
            A while ago I tried upgrading to 14.1-RELEASE and run into
            this problem. <br>
            Back then I decided to wait, hoping this glitch would be
            ironed out in a <br>
            later release. But today experimenting with 14.3-RELEASE and
            15.0-STABLE <br>
            from 20251113 I got the same results.<br>
            <br>
            It would be great to find a fix for this and would like to
            help <br>
            troubleshooting this issue. I'm not even close to a kernel
            developer <br>
            though, but perfectly capable of gathering all kinds of
            information (I'm <br>
            a FreeBSD-user since version 4.4) and help testing.<br>
            ====<br>
            <br>
            This is what I posted on the FreeBSD forum. The post is
            here:<br>
            <a
href="https://forums.freebsd.org/threads/hp-probook-6550b-not-booting-14-3-release-15-0-stable.100065/"
              rel="noreferrer" target="_blank" moz-do-not-send="true"
              class="moz-txt-link-freetext">https://forums.freebsd.org/threads/hp-probook-6550b-not-booting-14-3-release-15-0-stable.100065/</a><br>;
            <br>
            The conclusion there was to try again on this mailing list.<br>
            <br>
            I tried kernels 14.1-RELEASE, 14.3-RELEASE, 15.0-STABLE and
            the most <br>
            recent version I tested with is <br>
            FreeBSD-16.0-CURRENT-amd64-20251110-dbb34d496708-281771<br>
            The problem is still there. It seems the system locks up
            since scolling <br>
            back up doesn't work either.<br>
            <br>
            I wonder if anyone is willing to look into this. The offer
            to help <br>
            troubleshooting this and test a solution (if any) stands.<br>
            <br>
            Kind regards,<br>
            Michael<br>
            <br>
          </blockquote>
        </div>
      </blockquote>
      <br>
    </div>
  </body>
</html>
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