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Date:      Fri, 12 Sep 1997 06:50:48 -0700 (PDT)
From:      support@blueneptune.com
To:        damian@cablenet.net (Damian Hamill)
Cc:        freebsd-isp@FreeBSD.ORG, jlewis@fdt.net
Subject:   Re: spammer used our domain
Message-ID:  <199709121350.GAA10462@rainey.blueneptune.com>
In-Reply-To: <34193AB0.2781E494@cablenet.net> from "Damian Hamill" at Sep 12, 97 01:50:57 pm

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I would recommend setting up procmail on your incoming account to
automatically detect these incoming messages (based on subject line
and/or From: address, for example), and then send back a canned
response describing the situation.  You could indicate in the message
that they should check their headers of the email, and see that the
From: address was forged/bogus, and point out what sites were -really-
involved in sending the message.  Do it simply, and apologetically,
with no attitude, and that will satisfy most users.  Then after sending
the canned response, procmail would just drop the message, and you'd
never see it.

[If you don't know how to use procmail, learn.  It is definitely a tool
worth its weight in gold.]

If you were to just block email from aol.com, or just drop it with no
action at all, it would most likely irritate users trying to contact
you even further, and likely get you a reputation for not caring about
junk email.

> A spammer recently sent an email to members@aol.com using a bogus from
> address as a user in our domain.  I temporarily blocked emails from aol
> but I had to remove the block for obvious reasons.  I am still getting
> replies from indignant people.
> 
> Is there a rule I can add to "check_rcpt" or another rule set to block
> email from *@aol to postmaster@cablenet.net ?  I'm not a ruleset wizz.
> 
> would this work ?
> 
> R$+		$: $&f $| $1
> R$*@aol.com $| postmaster@cablenet.net	$#error $@ 5.7.1 $: "571 sorry"
> 
> 
> regards
> damian
> 
> -- 
> *    Damian Hamill   M.D.       damian@cablenet.net
> * CableNet & The Landscape Channel
> * http://www.cablenet.net/   http://www.landscapetv.com/
> 


-- 
Blue Neptune Technical Support
support@blueneptune.com
http://www.blueneptune.com/help.html



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