Skip site navigation (1)Skip section navigation (2)
Date:      Sun, 27 Nov 2022 16:15:17 +0100
From:      FreeBSD User <freebsd@walstatt-de.de>
To:        FreeBSD CURRENT <freebsd-current@freebsd.org>
Subject:   CAM: extract HDD informations about failure/to fail?
Message-ID:  <20221127161544.7dd1207c@thor.intern.walstatt.dynvpn.de>

next in thread | raw e-mail | index | archive | help
Hello,

well, the aim of my post sounds strange, but I'm serious.
Background: I run at home a 14-CURRENT based server with a ZFS volume (RAIDZ) comprised from
4x 4 TB HDD. A couple of days I had to exchange the HGST NAS drives since one got a permanent
SMART error. So all HDDs have been replaced by now with four times Seagte IronWolfe Pro 4TB
drives. So far, so good.
Now I face a weird sound sourcing at one of the new HDDs. The box is supposed to be a heavy
duty poudriere build facility, so the drives are up 24/7. It seems that one (or even more)
drives emitt a weird sound like the spindle motor is loosing for a fraction of a second power
and spiining up the the drive again. Searching the net reveals that at least one Seagate
customer did have the same issue and he provided an audio file of that very weird sound, to be
found here:

Post at reddit:
 https://www.reddit.com/r/techsupport/comments/sca6al/seagate_ironwolf_pro_making_weird_noise/

and herin the post of the audio file:

 https://www.mediafire.com/file/x3le816qsakiff9/Hdd.mp4/file

I checked S.M.A.R.T for any unusual data, but everything is fine. The values for 

Power_Cycle_Count
Power-Off_Retract_Count
Start_Stop_Count

seem all within a reasonable range compared to the life time in hours (did some simple
statistsics ), nothing looks unusual.

Also, the advanced view onto each drive via 

smartctl -x

doesn't give me any hint of a power failure as a source for the noise.

So, big question here is: the drives are attached to a HBA, LSI3008 based SAS9300-8i. Is it
possible to retrieve via CAM more health paramteres than those gathered by SMART/smartmontools
and if the answer is yes, how can this be achieved?
It close to impossible to isolate the drive making the noise. My guts tell me to RMA the
supposed to be faulty drive and not to wait until it dies from "spindle motor desease" or
something that is the source for the noises.

Thanks in advance,

oh


-- 
O. Hartmann



Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?20221127161544.7dd1207c>