Date: Sun, 27 Nov 2022 11:10:41 -0700 From: Warner Losh <imp@bsdimp.com> To: FreeBSD User <freebsd@walstatt-de.de> Cc: FreeBSD CURRENT <freebsd-current@freebsd.org> Subject: Re: CAM: extract HDD informations about failure/to fail? Message-ID: <CANCZdfqZZ40tUAKHaXSp4PZFw9tzGveaAHc4irJ1QckcRwDCCg@mail.gmail.com> In-Reply-To: <20221127161544.7dd1207c@thor.intern.walstatt.dynvpn.de> References: <20221127161544.7dd1207c@thor.intern.walstatt.dynvpn.de>
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--000000000000e758c105ee77ac95 Content-Type: text/plain; charset="UTF-8" On Sun, Nov 27, 2022 at 8:15 AM FreeBSD User <freebsd@walstatt-de.de> wrote: > Hello, > > well, the aim of my post sounds strange, but I'm serious. > Background: I run at home a 14-CURRENT based server with a ZFS volume > (RAIDZ) comprised from > 4x 4 TB HDD. A couple of days I had to exchange the HGST NAS drives since > one got a permanent > SMART error. So all HDDs have been replaced by now with four times Seagte > IronWolfe Pro 4TB > drives. So far, so good. > Now I face a weird sound sourcing at one of the new HDDs. The box is > supposed to be a heavy > duty poudriere build facility, so the drives are up 24/7. It seems that > one (or even more) > drives emitt a weird sound like the spindle motor is loosing for a > fraction of a second power > and spiining up the the drive again. Searching the net reveals that at > least one Seagate > customer did have the same issue and he provided an audio file of that > very weird sound, to be > found here: > > Post at reddit: > > https://www.reddit.com/r/techsupport/comments/sca6al/seagate_ironwolf_pro_making_weird_noise/ > > and herin the post of the audio file: > > https://www.mediafire.com/file/x3le816qsakiff9/Hdd.mp4/file > > I checked S.M.A.R.T for any unusual data, but everything is fine. The > values for > > Power_Cycle_Count > Power-Off_Retract_Count > Start_Stop_Count > > seem all within a reasonable range compared to the life time in hours (did > some simple > statistsics ), nothing looks unusual. > > Also, the advanced view onto each drive via > > smartctl -x > > doesn't give me any hint of a power failure as a source for the noise. > > So, big question here is: the drives are attached to a HBA, LSI3008 based > SAS9300-8i. Is it > possible to retrieve via CAM more health paramteres than those gathered by > SMART/smartmontools > and if the answer is yes, how can this be achieved? > >From SATA drives? No. smartctl with enough flags retrieves everything available. Seagate is mainstream enough that there's unlikely to be other data.... at least that Seagate documents. > It close to impossible to isolate the drive making the noise. My guts tell > me to RMA the > supposed to be faulty drive and not to wait until it dies from "spindle > motor desease" or > something that is the source for the noises. > The only way you can do this is to just apply power to the drives one at a time, which in most setups requires pulling cables. Warner --000000000000e758c105ee77ac95 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <div dir=3D"ltr"><div dir=3D"ltr"><br></div><br><div class=3D"gmail_quote">= <div dir=3D"ltr" class=3D"gmail_attr">On Sun, Nov 27, 2022 at 8:15 AM FreeB= SD User <<a href=3D"mailto:freebsd@walstatt-de.de">freebsd@walstatt-de.d= e</a>> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin= :0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"= >Hello,<br> <br> well, the aim of my post sounds strange, but I'm serious.<br> Background: I run at home a 14-CURRENT based server with a ZFS volume (RAID= Z) comprised from<br> 4x 4 TB HDD. A couple of days I had to exchange the HGST NAS drives since o= ne got a permanent<br> SMART error. So all HDDs have been replaced by now with four times Seagte I= ronWolfe Pro 4TB<br> drives. So far, so good.<br> Now I face a weird sound sourcing at one of the new HDDs. The box is suppos= ed to be a heavy<br> duty poudriere build facility, so the drives are up 24/7. It seems that one= (or even more)<br> drives emitt a weird sound like the spindle motor is loosing for a fraction= of a second power<br> and spiining up the the drive again. Searching the net reveals that at leas= t one Seagate<br> customer did have the same issue and he provided an audio file of that very= weird sound, to be<br> found here:<br> <br> Post at reddit:<br> =C2=A0<a href=3D"https://www.reddit.com/r/techsupport/comments/sca6al/seaga= te_ironwolf_pro_making_weird_noise/" rel=3D"noreferrer" target=3D"_blank">h= ttps://www.reddit.com/r/techsupport/comments/sca6al/seagate_ironwolf_pro_ma= king_weird_noise/</a><br> <br> and herin the post of the audio file:<br> <br> =C2=A0<a href=3D"https://www.mediafire.com/file/x3le816qsakiff9/Hdd.mp4/fil= e" rel=3D"noreferrer" target=3D"_blank">https://www.mediafire.com/file/x3le= 816qsakiff9/Hdd.mp4/file</a><br> <br> I checked S.M.A.R.T for any unusual data, but everything is fine. The value= s for <br> <br> Power_Cycle_Count<br> Power-Off_Retract_Count<br> Start_Stop_Count<br> <br> seem all within a reasonable range compared to the life time in hours (did = some simple<br> statistsics ), nothing looks unusual.<br> <br> Also, the advanced view onto each drive via <br> <br> smartctl -x<br> <br> doesn't give me any hint of a power failure as a source for the noise.<= br> <br> So, big question here is: the drives are attached to a HBA, LSI3008 based S= AS9300-8i. Is it<br> possible to retrieve via CAM more health paramteres than those gathered by = SMART/smartmontools<br> and if the answer is yes, how can this be achieved?<br></blockquote><div><b= r></div><div>From SATA drives? No. smartctl with enough flags retrieves eve= rything available. Seagate is mainstream enough that there's unlikely t= o be other data.... at least that Seagate documents.</div><div>=C2=A0</div>= <blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-= left:1px solid rgb(204,204,204);padding-left:1ex"> It close to impossible to isolate the drive making the noise. My guts tell = me to RMA the<br> supposed to be faulty drive and not to wait until it dies from "spindl= e motor desease" or<br> something that is the source for the noises.<br></blockquote><div><br></div= ><div>The only way you can do this is to just apply power to the drives one= at a time, which in most setups requires pulling cables.</div><div><br></d= iv><div>Warner=C2=A0</div></div></div> --000000000000e758c105ee77ac95--
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