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Date:      Wed, 26 May 1999 07:49:34 +0200 (CEST)
From:      "Michael C. Vergallen" <mvergall@double-barrel.be>
To:        Jeroen Ruigrok/Asmodai <asmodai@wxs.nl>
Cc:        jonathan michaels <jon@caamora.com.au>, freebsd-stable@FreeBSD.ORG, Robert Withrow <witr@rwwa.com>, Sergey <serge69@nym.alias.net>, "Jordan K. Hubbard" <jkh@zippy.cdrom.com>
Subject:   Re: [Q] How stable is FreeBSD 3.X ?
Message-ID:  <Pine.LNX.4.04.9905260735390.7115-100000@ws3.double-barrel.be>
In-Reply-To: <XFMail.990526072800.asmodai@wxs.nl>

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On Wed, 26 May 1999, Jeroen Ruigrok/Asmodai wrote:
> 
> People saw this thread only from a pure user/developer perspective. Now
> look at it from a workflow perspective. The mail from Sergey, plus other
> pr's I see in the gnats database clearly lack all components to make
> accurate suggestions on the next steps possible, and after more than 10000
> pr's I can imagine people getting tired of dragging info out of people.
Yes shure ..but could it just be that the poeple who submit the report
don't really understand what the developer needs to be able to
help...sometimes poeple think they are helping by submitting a problem
report but realy don't quite know complete to make the report in a way
that makes sense to the developer.. 
> 
> It can be as simple as noting the error after certain actions took place.
> Or as elaborate as booting with -v, crashdumping the OS and gdb'ing it.
ok shure that is probably enough info for someone who doesn't do anything
else but develop code..however for most poeple the line above could be
just like chinese or whatever.
 
> And it's documented in the docs how to best report problems. And there,
> once again, we have the problem of not reading the docs...
Probably right ...and no I don't think it is not the case of not reading
the docs but comprehending them..some poeple have a limited comprehention
of the english language ...so that could be it..( exaple if I wrote to you
in technical french you probably would not be able to comprehend it aldo
you would be able to read it same thing goes for poeple not comprehending
english. maybe one should write docs a 10th grade US scholar would
coprehend...then this would be less accurant.

Michael


 



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