Date: Thu, 06 Aug 2015 05:42:07 +0000 (GMT) From: Anders Bolt-Evensen <andersbo87@me.com> To: freebsd-mobile@freebsd.org Subject: Re: Touchpad/trackpad not working Message-ID: <3f797327-f1b1-448a-afe4-56a56a87b1d1@me.com> In-Reply-To: <55C24C68.8040505@yahoo.com>
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=0A=0AOn Aug 05, 2015, at 07:48 PM, Anthony Jenkins <Scoobi_doo@yahoo.com>= wrote:=0A=0A> [Dropping current@]=0A>=0A>> ______________________________= __=0A>> From: Anders Bolt-Evensen <andersbo87@me.com>=0A>> To: freebsd-cur= rent@freebsd.org; freebsd-mobile@freebsd.org Sent: Wednesday, August 5, 20= 15 11:38 AM=0A>> Subject: Touchpad/trackpad not working=0A>>=0A>>=0A>> Hel= lo, everyone!=0A>> On my Acer Aspire V17 Nitro I ha=EF=BB=BFve a little pr= oblems with my touchpad/trackpad:=0A>> When I boot the system, in this cas= e, on FreeBSD Current (the problem also exists on FreeBSD 10) without an e= xternal USB receiver connected, my trackpad does not work at all, neither = in console or in X.=0A>> In other words I am not able to do a left or righ= t click and moving the pointer does not work either.=0A>> I cannot see any= mention of it when I take a look at dmesg, other than a message that says= "psm0: unable to allocate IRQ"=0A>> Today I installed sysutils/usbutils t= o see if I could get any more info about my problem and then took a look a= t output of the command "lsusb".=0A>> I see the following output:=0A>> Bus= /dev/usb Device /dev/ugen0.5: ID 046d:c52b Logitech, Inc.=0A>> Bus /dev/u= sb Device /dev/ugen0.4: ID 04f2:b474 Chicony Electronics Co., Ltd=0A>> Bus= /dev/usb Device /dev/ugen0.3: ID 06cb:2970 Synaptics, Inc.=0A>=0A> Weird.= ..first time seeing a Synaptics device on USB. I know psm(4)=0A> generally= handles Synaptics protocol in FreeBSD (if you enable synaptics=0A> suppor= t), but your device isn't hanging off the atkbd(4)/psm(4). I'd=0A> expect = ums(4) to attach then... no idea why it isn't, or if it supports=0A> the S= ynaptics protocol.=0A>=0A> Can you tell me what the following command repo= rts:=0A>=0A> usbconfig -d ugen0.3 dump_device_desc=0A>=0A> I think the dev= ice needs to report itself as a USB HID device for ums(4)=0A> to attach.=0A= >=0A> Also, do you have moused(8) running?=0A>=0A> Thanks,=0A> Anthony Jen= kins=0A =0AIn /etc/rc.conf I do have moused_enable=3D"YES", but sudo /etc/= rc.d/moused status reports=0A"moused is not running". I assume it is becau= se of missing psm0.=0A=0AThe command usbconfig -d ugen0.3 dump_device_desc= reports:=0Augen0.3: <product 0x2970 vendor 0x06cb> at usbus0, cfg=3D0 md=3D= HOST=0Aspd=3DFULL (12Mbps) pwr=3DON (100mA)=0A=0AbLength =3D 0x0012=0AbDes= criptorType =3D 0x0001=0AbcdUSB =3D 0x0200=0AbDeviceClass =3D 0x0000 <Prob= ed by interface class>=0AbDeviceSubClass =3D 0x0000=0AbDeviceProtocol =3D = 0x0000=0AbMaxPacketSize0 =3D 0x0008=0AidVendor =3D 0x06cb=0AidProduct =3D = 0x2970=0AbcdDevice =3D 0x0008=0AiManufacturer =3D 0x0001 < >=0AiProduct =3D= 0x0002 < >=EF=BB=BF=0AiSerialNumber =3D 0x0000 <no string>=0AbNumConfigur= ations =3D 0x0001=0A=0A- Anders=0A>=0A>=0A>> Bus /dev/usb Device /dev/ugen= 2.2: ID 8087:8000 Bus /dev/usb Device /dev/ugen1.2: ID 8087:8008 Bus /dev/= usb Device /dev/ugen0.2: ID 0bda:0129 Realtek Semiconductor Corp.=0A>> Bus= /dev/usb Device /dev/ugen2.1: ID 0000:0000 Bus /dev/usb Device /dev/ugen1= .1: ID 0000:0000 Bus /dev/usb Device /dev/ugen0.1: ID 0000:0000=0A>> I do = believe that the line with Synaotics (line 3) is the one with the touchpad= /trackpad, but I may of course be wrong.=0A>> Here's the output of usbconf= ig:=0A>> ugen0.1: <XHCI root HUB 0x8086> at usbus0, cfg=3D0 md=3DHOST spd=3D= SUPER (5.0Gbps) pwr=3DSAVE (0mA)=0A>> ugen1.1: <EHCI root HUB Intel> at us= bus1, cfg=3D0 md=3DHOST spd=3DHIGH (480Mbps) pwr=3DSAVE (0mA)=0A>> ugen2.1= : <EHCI root HUB Intel> at usbus2, cfg=3D0 md=3DHOST spd=3DHIGH (480Mbps) = pwr=3DSAVE (0mA)=0A>> ugen0.2: <USB2.0-CRW Generic> at usbus0, cfg=3D0 md=3D= HOST spd=3DHIGH (480Mbps) pwr=3DON (500mA)=0A>> ugen1.2: <product 0x8008 v= endor 0x8087> at usbus1, cfg=3D0 md=3DHOST spd=3DHIGH (480Mbps) pwr=3DSAVE= (0mA)=0A>> ugen2.2: <product 0x8000 vendor 0x8087> at usbus2, cfg=3D0 md=3D= HOST spd=3DHIGH (480Mbps) pwr=3DSAVE (0mA)=0A>> ugen0.3: <product 0x2970 v= endor 0x06cb> at usbus0, cfg=3D0 md=3DHOST spd=3DFULL (12Mbps) pwr=3DON (1= 00mA)=0A>> ugen0.4: <HD WebCam Chicony Electronics Co.,Ltd.> at usbus0, cf= g=3D0 md=3DHOST spd=3DHIGH (480Mbps) pwr=3DON (500mA)=0A>>=0A>> Do you hav= e any tips on how I can get the trackpad to work without having to have an= external USB receiver plugged in when the computer starts? In /dev/ I can= not see any entries named psm0 or ums0.=0A>> This problem also exists on F= reeBSD 10.=0A>>=0A>> Here is the output of uname -a:=0A>> FreeBSD acer-Asp= ire-V17-Nitro.local 11.0-CURRENT FreeBSD 11.0-CURRENT #1 r286291M: Wed Aug= 5 15:45:03 CEST 2015 root@acer-Aspire-V17-Nitro.local:/usr/obj/usr/src/sy= s/GENERIC amd64=0A>>=0A>> dmesg from a verbose boot is available here: htt= ps://www.dropbox.com/s/h0klbtwbvs7aa5j/dmesg.txt?dl=3D0=0A>> =0A>>=0A>> A= ny help would be appreciated.=0A>>=0A>> Have a great day, everyone! :)=0A>= >=0A>> Anders=
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