Date: Thu, 9 Nov 2000 11:56:10 -0800 (PST) From: Joey Garcia <bsd_usr@yahoo.com> To: chat@freebsd.org Message-ID: <20001109195610.2537.qmail@web10401.mail.yahoo.com>
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Hello all! I had been appointed to write the new operating procedures for the MIS department when it comes down to purchasing and computer maintenance. At first it seemed like an easy task, but now after some thought I'm not sure where to begin. I had come up with some procedural topics, but I was wondering if anyone of you had to do something like this that can sort of guide me in the right steps. It seems as though I have to pretty much trace all the steps taken to get things done and pretty much document them. Sounded easy, but the hard part is probably the word play to make things easy to understand since this is mostly goint to be read by managers and the general users. They basically need an understanding on how MIS functions because they assume so many weird things. For some reason they (users) must think that we sit here doing nothing waiting for them (users) to call upon us to be their troubleshooting slave. Go figure! I thought this might be an intersting topic for discussion as far as System Administration procedures are concerned so I'm posting this to both chat and questions (just in case some readers don't subscribe to the same lists). If this was an error in my part, I apologize. Some of the procedural topics that I came up with are: Purchasing Procedures - getting approval, etc. Maintenance Procedures - calling out for maintenance Upgrades Procedures - hardware and software upgrades and others yet to come... I'm wondering what other companies do for such situations. I know everyone operates differently, but some ideas could be usefull. Thanks for the info. Cheers, Joey __________________________________________________ Do You Yahoo!? Thousands of Stores. Millions of Products. All in one Place. http://shopping.yahoo.com/ To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message
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