Date: Sun, 13 Jul 2003 15:40:21 -0700 (PDT) From: "Andrew P. Lentvorski, Jr." <bsder@allcaps.org> To: freebsd-current@freebsd.org Subject: Bug filing broken? Message-ID: <Pine.LNX.4.44.0307131515490.1646-100000@mail.allcaps.org>
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I tried to file a bug for one of my -CURRENT machines using send-pr and got the following result back: > ----- The following addresses had permanent fatal errors ----- ><FreeBSD-gnats-submit@freebsd.org> > (reason: 450 <taz.allcaps.org.>: Helo command rejected: Host not found) Presumably this means that the mailer is trying to reverse lookup my hostname, and it doesn't exist. That's true, as I have been experimenting with this stuff behind my firewall on my private net. Fine. I'll file a bug via the web interface. Go to: http://www.freebsd.org/send-pr.html >The web-based bug interface is currently disabled. This is annoying. A user is already peeved that FreeBSD has a bug, and now the bug sending mechanism has a bug. In addition, the web bug submission is offline. The send to FreeBSD-gnats-submit@freebsd.org should not have failed in the first place. Even if FreeBSD-gnats-submit@freebsd.org needs spam protection, all of the emails coming into it have a signature which makes spam analysis incredibly easy. Please reopen FreeBSD-gnats-submit so that it accepts all input and rejects based upon content. Another idea is to rewrite send-pr so that it submits bug reports directly to a port on a server somewhere. Using port 80 and a dedicated receive server would get around firewalling issues. The alternative is to reopen the web form. However, I find send-pr much more useful (less cutting and pasting). Submitting a bug report should be the easiest, most robust and error free task the system carries out. Thanks, -a
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