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Date:      Sun, 19 May 2002 13:28:04 -0700
From:      Terry Lambert <tlambert2@mindspring.com>
To:        Pete Ehlke <pde@ehlke.net>
Cc:        freebsd-chat@FreeBSD.ORG
Subject:   Re: The road ahead?
Message-ID:  <3CE80AD4.53B4382B@mindspring.com>
References:  <3CE40759.7C584101@mindspring.com> <20020516220616.A51305@energyhq.homeip.net> <3CE43D08.1FDBF0A3@mindspring.com> <20020517163624.GB9697@hades.hell.gr> <3CE58F73.1A7F50AF@mindspring.com> <p05111717b90b4c01f392@[10.9.8.215]> <3CE5B62B.2B26239B@mindspring.com> <p0511171bb90c8693adb1@[10.9.8.215]> <3CE6F154.989966DD@mindspring.com> <p0511171db90ca65a2076@[10.9.8.215]> <20020519064403.A6139@ehlke.net>

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Pete Ehlke wrote:
> Arrrgh. At my first paid sysadminning gig, the MVS system programmer
> would do this. I always knew when he had been in on the weekend when, on
> Monday morning, I'd get three or four calls from confused people in
> sales and customer service complaining that their Xterm was dead.
> 
> Them: My Xterm is broken!!!! The screen won't come on!!! It always comes
> on when I move my mouse!!!
> 
> Me: Yeah, Mike worked over the weekend. The power switch for your
> monitor is on the right side, near the top. Turn it on.
> 
> Them: Oh, I love you!!!
> 
> Me: *sigh*


Oh oh oh!  Anecdotes!  8-).

I had a user call me to complain that our software had killed her
Wyse 50 terminal.

After discussing it for a *long time*, most of which was calming
her down and promising to have the terminal repaired, if it really
was our fault, I had her hit the spacebar, and, voila!  The
terminal came back to life!

It turned out that our software automated a number of tasks she
formerly did by hand, but of course, not instantaneously, so now
running our software to do the work was the first time she had
ever left the keyboard idle long enough for the factory default
for the screen saver to kick in.

8-) 8-) 8-).

-- Terry

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