Date: Mon, 22 Jul 2002 11:14:45 -0700 From: Tim Pozar <pozar@lns.com> To: Ray Seals <rseals@vdsi.net> Cc: FreeBSD Questions <freebsd-questions@FreeBSD.ORG>, emulation@FreeBSD.ORG Subject: Re: Problems saving documents in StarOffice 6.0 Message-ID: <20020722111445.A98214@lns.com> In-Reply-To: <1027360604.265.27.camel@trsealslptp1>; from rseals@vdsi.net on Mon, Jul 22, 2002 at 12:56:14PM -0500 References: <1023591515.1315.4.camel@trsealslptp1> <20020722101627.A89950@lns.com> <1027360604.265.27.camel@trsealslptp1>
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That did it! Thanks! The Linux emulation package should include this. Tim On Mon, Jul 22, 2002 at 12:56:14PM -0500, Ray Seals wrote: > I found a fix and it's bizarre but it works: > > touch /usr/compat/linux/etc/mtab > > StarOffice needs this zero length file to work. I did that and it works > like a dream. > > Ray > > > On Mon, 2002-07-22 at 12:16, Tim Pozar wrote: > > On Sat, Jun 08, 2002 at 09:58:34PM -0500, Ray Seals wrote: > > > I purchased StarOffice 6.0 and have installed it on my FreeBSD 4.5 > > > laptop. I can successfully open up .xls .doc and other files. I can > > > print these documents to my network laser printer. The problem begins > > > when I try to save a document. Every time that I try to save a document > > > I get this error message: > > > > > > /home/trseals does not exist > > > > > > Which is correct, because it should be /usr/home/trseals. Does anyone > > > have a similar problem. I have installed StarOffice as both my user and > > > as root to see if the problem is different, but it still won't let me > > > save a document. > > > > Yup. It has a problem seeing directories. In the dialog box they > > look like zero length files. > > > > I bought the package too as I was hoping they fixed this as I > > reported it to them in the Beta period. They didn't. When I > > reported it to them last week I got the email below today. Looks > > like we are S.O.L. from Sun on this. > > > > Is this a known Linux emulation problem? Arguments being passed > > back to Staroffice in ways it wasn't expecting? > > > > Tim > > -- > > From: Sun Microsystems <customer-support-service@sun.com> > > To: Tim Pozar Pozar <pozar@lns.com> > > Date: Mon, 22 Jul 2002 13:50:31 (GMT) > > X-MSMail-Priority: Normal > > X-mailer: AspMail 3.53 (SMTPD1B712) > > Subject: Answer for your Support Request CaseID #3339, Customer ID: 3000421 > > > > Thank you for using our StarOffice Support Service. > > > > The following solution to your support case number #3339 is: > > > > Your question: > > I am experiencing problems with StarOffice under FreeBSD. > > > > [I actually gave them a very detail run down of the problem. > > I don't know how it got trimmed down to this. - Tim] > > > > Our answer: > > StarOffice was not developed, tested, or is available for the > > operating system FreeBSD. Problems which occur with FreeBSD cannot > > be traced or checked, since this platformis not supported or available > > inhouse. > > > > StarOffice supports the following operating systems: > > > > - Windows 95 / 98 / NT / ME / 2000 / XP > > - Linux (starting with Kernel 2.2.13 and glibc2 2.1.3) > > - Solaris (starting with Version 7, recommended is Version 8) > > > > Sparc processor: > > - Solaris (starting with Version 7, recommended is Version 8) > > > > Since this request involves a non-technical-based inquiry or a > > problem which could not be completely solved, this request will not > > be charged for. If you have used your Freecall for this particular > > support case, this option will be renewed so that you can reuse > > this call for a new request. > > > > We hope that your request has been resolved to your satisfaction. > > If you are not pleased with the solution provided (as long as this > > is technically possible), we would like to offer you the possibility > > to reopen this problem under the corresponding support case number > > #3339. In this case, please contact us either by phone or use our > > online support request form at > > > > http://www.support-central.de/staroffice > > > > ATTENTION: Please do not reply to this e-mail address because this > > address is used only to automatically send mail and therefore is > > not controlled by our engineers. Shortly you will be receiving a > > survey based on the quality of our support service. We would greatly > > appreciate your input based on your experience with our support > > service ??? this naturally includes critic and helpful suggestions > > to improve our service. > > > > Please note that further questions about this particular case cannot > > be asked under this support case number #3339. Therefore, if you > > still have questions regarding this or other StarOffice problems, > > you will need to open a new support request. > > > > Sincerely, > > > > Your StarOffice Product Support Team > > Sun Microsystems, Inc. > > > > -- > > Snail: Tim Pozar / LNS / 1978 45th Ave / San Francisco CA 94116 / USA > > POTS: +1 415 665 3790 Radio: KC6GNJ / KAE6247 > > "It's a damn poor mind that can only think of one way to spell a word." > > - Andrew Jackson > > "What is wanted is not the will to believe, but the will to find out, > > which is the exact opposite." - Bertrand Russell, "Skeptical_Essays" > > > -- > ------------------------------------------------------------------- > Linux is for people who hate Microsoft. > BSD is for people who love UNIX. -- Snail: Tim Pozar / LNS / 1978 45th Ave / San Francisco CA 94116 / USA POTS: +1 415 665 3790 Radio: KC6GNJ / KAE6247 "It's a damn poor mind that can only think of one way to spell a word." - Andrew Jackson "What is wanted is not the will to believe, but the will to find out, which is the exact opposite." - Bertrand Russell, "Skeptical_Essays" To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-emulation" in the body of the message
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