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Date:      Wed, 15 Jan 2003 07:30:15 -0500
From:      Keith Mitchell <kmitch@guru.org>
To:        "randall s. ehren" <randall@ucsb.edu>
Cc:        freebsd-hardware <freebsd-hardware@freebsd.org>, freebsd-stable@freebsd.org, sos@freebsd.org
Subject:   Re: ATA problems (still)
Message-ID:  <3E255457.7010602@guru.org>
References:  <20030110142540.GA1179@weenix.guru.org> <3E1EF140.4060704@ucsb.edu>

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I just tried swapping one of the seagate drives with the WD ATA6 drive 
so that the WD was aatached to the same motherboard and cable where the 
segate was happily working and the segate was attached to the same 
motherboard and cable where the WD wasn't happily working.

And the result was the same... the seagte is still happily working and 
the WD drive is crashing the same as it was before.

randall s. ehren wrote:

> have you tried the "WD 180GB hard drive (2MB cache -- non-special 
> edition)" in one of the machines with identical hardware?  i had a WD 
> 120 gig drive that reported a S.M.A.R.T. error in one machine, but not 
> any other, even if i attached it to an IDE controller - ended up the 
> motherboard was just faulty.
>
>  -randall
>
>
> Keith Mitchell wrote:
>
>> Hi,
>>
>> Back in October, I sent out an email with respect to problems I have 
>> been
>> having with my 4.7 based FreeBSD system since I swapped out the SCSI 
>> drives
>> for a large capacity IDE drive.  I never got much help with that request
>> so I am reposting with some additional information I have collected 
>> since
>> then.
>>
>> My system is currently running FreeBSD 4.7-STABLE from Dec 4.  The 
>> system is
>> a ASUS TUSL2-C motherboard with a Pentium III-1.133ghz.  This 
>> motherboard
>> has the Intel ICH2 chipset on it for the IDE controller.
>>
>> I purchased a WD 180GB hard drive (2MB cache -- non-special edition):
>>
>> ATA/ATAPI revision    6
>> device model          WDC WD1800BB-00DAA0
>> serial number         WD-WMACK1027562
>> firmware revision     63.13F63
>> cylinders             16383
>> heads                 16
>> sectors/track         63
>> lba supported         268435455 sectors
>> lba48 supported         351651888 sectors
>> dma supported
>> overlap not supported
>>
>> Feature                      Support  Enable    Value   Vendor
>> write cache                    yes      yes
>> read ahead                     yes      yes
>> dma queued                     no       no      0/00
>> SMART                          yes      yes
>> microcode download             yes      yes
>> security                       yes      yes
>> power management               yes      yes
>> advanced power management      no       no      0/00
>> automatic acoustic management  yes      no      254/FE  128/80
>>
>>
>> At first, I attached this to the onboard ICH2-based controller and I was
>> seeing hard hangs about every 1-2 days that required a power-off to 
>> correct.
>> On the console I would see:
>>
>> ad4: READ command timeout tag=0 serv=0 - resetting
>> something about removing the drive from the config
>>
>> then the system slowly grinded to a halt.  If I just hit the reset 
>> button
>> then the system will not find the hard drive on the reboot.  I have 
>> to hit
>> the power button to make it find the hard drive again.
>>
>> The hard drive also came with a "free" ATA100 controller made by promise
>> that supoported the ATA6 command-set so I then tried this controller:
>>
>> atapci0: <Promise TX2 ATA100 controller> port 
>> 0xb400-0xb40f,0xb800-0xb803,0xd000-0xd007,0xd400-0xd403,0xd800-0xd807 
>> mem 0xf3800000-0xf3803fff irq 9 at device 10.0 on pci2
>>
>> With this controller the system lasts longer than 1-2 days but still 
>> crashes
>> in the same way after about 1 week.
>>
>> In the original setup (on the onboard controller) I had the hard 
>> drive on
>> channel 0 configured as an only drive and had an LS-120 and DVD-ROM 
>> on channel
>> 1.  When I moved the hard drive over to the Promise PCI card, I left the
>> LS-120 and CD-ROM drive on the onbaord controller and moved only the 
>> hard
>> drive.
>>
>> Next, I tried swapping out the hard drive for a another one.  This 
>> one was
>> a WD 200GB special edition (8MB cache):
>>
>> ATA/ATAPI revision    6
>> device model          WDC WD2000JB-00DUA0
>> serial number         WD-WMACK1058547
>> firmware revision     63.13F63
>> cylinders             16383
>> heads                 16
>> sectors/track         63
>> lba supported         268435455 sectors
>> lba48 supported         390721968 sectors
>> dma supported
>> overlap not supported
>>
>> Feature                      Support  Enable    Value   Vendor
>> write cache                    yes      yes
>> read ahead                     yes      yes
>> dma queued                     no       no      0/00
>> SMART                          yes      no
>> microcode download             yes      yes
>> security                       yes      no
>> power management               yes      yes
>> advanced power management      no       no      0/00
>> automatic acoustic management  yes      no      254/FE  128/80
>>
>>
>> With this drive I tried both controllers as above and got the same 
>> results.
>>
>> Then i saw some thread about how bad cables could potentially contribute
>> to this problem so I tried three different "new" cables I had.  None 
>> of these
>> worked either so I went to the local computer parts store and 
>> purchased a
>> ATA100/ATA133 cable and that didn't work either.
>>
>> So then I tried disable DMA, tags, etc:
>>
>> hw.ata.ata_dma: 0
>> hw.ata.wc: 0
>> hw.ata.tags: 0
>> hw.ata.atapi_dma: 0
>>
>> This still didn't work.
>>
>> I should also mention that I have two other FreeBSD boxes here with 
>> similar
>> configurations to this box (same mb, same processor) but use a Seagate
>> ATAV drive.  Both of those systems work fine.  So I'm not sure if the
>> problem has something to do with the WD drives or if it has something to
>> do with the ATA6 support (for larger than 137GB hard drives).
>>
>> For reference the info on the two segate drives (both of these are 
>> configured
>> as master drives on chanell 0 of the onboard controller -- like wise a
>> LS-120 and CD-ROM/DVD-ROM are on channel 1) in their respective 
>> computers:
>>
>> ATA/ATAPI revision    5
>> device model          ST360021A
>> serial number         3HR02PJF
>> firmware revision     3.05
>> cylinders             16383
>> heads                 16
>> sectors/track         63
>> lba supported         117231408 sectors
>> lba48 not supported         dma supported
>> overlap not supported
>>
>> Feature                      Support  Enable    Value   Vendor
>> write cache                    yes      yes
>> read ahead                     yes      yes
>> dma queued                     no       no      0/00
>> SMART                          yes      no
>> microcode download             yes      yes
>> security                       yes      no
>> power management               yes      yes
>> advanced power management      no       no      65278/FEFE
>> automatic acoustic management  yes      yes     128/80  128/80
>>
>>
>>
>> ATA/ATAPI revision    5
>> device model          ST340016A
>> serial number         3HS031PZ
>> firmware revision     3.05
>> cylinders             16383
>> heads                 16
>> sectors/track         63
>> lba supported         78165360 sectors
>> lba48 not supported         dma supported
>> overlap not supported
>>
>> Feature                      Support  Enable    Value   Vendor
>> write cache                    yes      yes
>> read ahead                     yes      yes
>> dma queued                     no       no      0/00
>> SMART                          yes      no
>> microcode download             yes      yes
>> security                       yes      no
>> power management               yes      yes
>> advanced power management      no       no      65278/FEFE
>> automatic acoustic management  yes      yes     128/80  128/80
>>
>>
>> When I took the 180GB out of the FreeBSD box and replace it with the 
>> 200GB
>> drive, I put the 180GB drive in my Mac and it has been working 
>> flawlessly
>> over there since the middle of november.
>>
>> Has anyone had any luck with large hard drives or these WD drives?  I 
>> can't
>> think of anything else to try.
>>
>

-- 
Keith Mitchell
Email: kmitch@guru.org				PGP key available upon request




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