Date: Sun, 13 Jul 2003 22:51:08 -0700 From: Kris Kennaway <kris@obsecurity.org> To: "Andrew P. Lentvorski, Jr." <bsder@allcaps.org> Cc: freebsd-current@freebsd.org Subject: Re: Bug filing broken? Message-ID: <20030714055108.GA13928@rot13.obsecurity.org> In-Reply-To: <Pine.LNX.4.44.0307131515490.1646-100000@mail.allcaps.org> References: <Pine.LNX.4.44.0307131515490.1646-100000@mail.allcaps.org>
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[-- Attachment #1 --] On Sun, Jul 13, 2003 at 03:40:21PM -0700, Andrew P. Lentvorski, Jr. wrote: > I tried to file a bug for one of my -CURRENT machines using send-pr and > got the following result back: > > > ----- The following addresses had permanent fatal errors ----- > ><FreeBSD-gnats-submit@freebsd.org> > > (reason: 450 <taz.allcaps.org.>: Helo command rejected: Host not found) > > Presumably this means that the mailer is trying to reverse lookup my > hostname, and it doesn't exist. That's true, as I have been experimenting > with this stuff behind my firewall on my private net. > > Fine. I'll file a bug via the web interface. > > Go to: > > http://www.freebsd.org/send-pr.html > > >The web-based bug interface is currently disabled. > > > This is annoying. A user is already peeved that FreeBSD has a bug, and > now the bug sending mechanism has a bug. In addition, the web bug > submission is offline. > > The send to FreeBSD-gnats-submit@freebsd.org should not have failed in the > first place. Even if FreeBSD-gnats-submit@freebsd.org needs spam > protection, all of the emails coming into it have a signature which makes > spam analysis incredibly easy. Please reopen FreeBSD-gnats-submit so that > it accepts all input and rejects based upon content. > > Another idea is to rewrite send-pr so that it submits bug reports directly > to a port on a server somewhere. Using port 80 and a dedicated receive > server would get around firewalling issues. > > The alternative is to reopen the web form. However, I find send-pr much > more useful (less cutting and pasting). > > Submitting a bug report should be the easiest, most robust and error free > task the system carries out. We await your patches :) Kris [-- Attachment #2 --] -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.2 (FreeBSD) iD8DBQE/EkTMWry0BWjoQKURAtYJAKDLsmOaMEw4Fa4yR0eg+ZE7XPUzlgCg1chd N/iL6MvTYgMeNq926sAg6o8= =MLdR -----END PGP SIGNATURE-----help
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