Date: Wed, 4 Apr 2012 18:16:01 +0530 From: "Desai, Kashyap" <Kashyap.Desai@lsi.com> To: Matt Thyer <matt.thyer@gmail.com> Cc: "freebsd-stable@freebsd.org" <freebsd-stable@freebsd.org>, "McConnell, Stephen" <Stephen.McConnell@lsi.com> Subject: RE: 157k interrupts per second causing 60% CPU load on idle system Message-ID: <B2FD678A64EAAD45B089B123FDFC3ED72B96EF8F36@inbmail01.lsi.com> In-Reply-To: <CACM2%2B-7ijEnaUy=c4HCicfUqT681%2BC1ARTrJMoLYN=B4=tCNew@mail.gmail.com> References: <CACM2%2B-46zHafjZo0O1dNNvEJm%2B2sUcYboBWwhJ8NxVhXyvpBZQ@mail.gmail.com> <4F6A67C0.7000909@sentex.net> <CACM2%2B-6BubOF1uWtXcBQyZqeiuqhvXazL9564CwN9uhJVNe2_w@mail.gmail.com> <4F6B3B46.4060105@sentex.net> <CACM2%2B-6J%2BkaV3aCudDNztDFefo602kTJZ-S99HB%2Bjhxe-tu5XA@mail.gmail.com> <CACM2%2B-7DrENh5ZBs-6vkSrH1szMqnYKi2acmzByAOgXdZvHZMg@mail.gmail.com> <B2FD678A64EAAD45B089B123FDFC3ED72B96EF8F30@inbmail01.lsi.com> <CACM2%2B-7ijEnaUy=c4HCicfUqT681%2BC1ARTrJMoLYN=B4=tCNew@mail.gmail.com>
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Matt, Sorry for addressing to wrong person.! I am working in Device Driver group and it difficult to track request comin= g through emails. We can solve those request through emails which are minor= /medium in complexity. There are some group in LSI which has expertise to root cause issue and pro= vide better support than developers. Sometimes issue can be non-driver issu= e (e.a Can be hw issue/fw issues etc.) and those issue need customer inter= action and may be sometimes reproduction. So I request to contact LSI support channel ( at least for complex issues) = to get better tracking and speed up resolution. ` Kashyap From: Matt Thyer [mailto:matt.thyer@gmail.com] Sent: Wednesday, April 04, 2012 6:08 PM To: Desai, Kashyap Cc: Mike Tancsa; freebsd-stable@freebsd.org; McConnell, Stephen Subject: Re: 157k interrupts per second causing 60% CPU load on idle system On 4 April 2012 21:55, Desai, Kashyap <Kashyap.Desai@lsi.com<mailto:Kashyap= .Desai@lsi.com>> wrote: Mike, Have your purchase LSI controller through Channel or OEM ? It would be a difficult for developers to help you without any support chan= nel invovoled ? If possible can you contact LSI support channel ? Kashyap, It's me, Matt, not Mike reporting this problem. I purchased the Super Micro card off eBay through a seller with good reputa= tion. I've bought a couple of said cards through him now. I'm not sure why you are thinking the lack of middle men would be a problem= . I hope that Super Micro & LSI would both be interested in a detailed report= of a problem.
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