Date: Sat, 4 Sep 1999 14:59:12 -0400 (EDT) From: Bill Fumerola <billf@jade.chc-chimes.com> To: Steven Fletcher <flec@flec.co.uk> Cc: Ronald Wiplinger <ronald@trace.net.tw>, isp@freebsd.org Subject: Re: Tcket system Message-ID: <Pine.BSF.4.10.9909041458220.15084-100000@jade.chc-chimes.com> In-Reply-To: <37d25dde.121221586@smtp.shellnet.co.uk>
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On Sat, 4 Sep 1999, Steven Fletcher wrote: > >Does anybody have a "ticket system" ? > > Take a look at Keystone (http://www.stonekeep.com/keystone.php3). > > There is no email interface with it (last time I checked). I wrote a > working, but not very functioal one in perl... it dosen't handle mime > encoded emails/attachments yet but basically takes the > subject/body/sender of the email and turns it into keystones "Problem", > body, and "Open tech" fields via the perl DBI system. I might stick it > up & distribute it somewhere when I've done those. Keystone does have a e-mail interface now. Keystone is a great program, but I'm biased. -- - bill fumerola - billf@chc-chimes.com - BF1560 - computer horizons corp - - ph:(800) 252-2421 - bfumerol@computerhorizons.com - billf@FreeBSD.org - To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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