Date: Sat, 4 Sep 1999 18:11:35 -0500 (CDT) From: Phillip Salzman <phill@freebsd.org> To: Ronald Wiplinger <ronald@trace.net.tw> Cc: isp FreeBSD <isp@freebsd.org> Subject: Re: Tcket system Message-ID: <Pine.BSF.4.10.9909041810040.10895-100000@seahorse.corp.gulf.net> In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw>
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Try Keystone. It may be a little more than you need, but it's free and is written in PHP3. The interface uses a MySQL database. You can check it out at www.stonekeep.com -- Phillip Salzman phill@freebsd.org FreeBSD - Just another OS "Girl you looks good won't you back dat BSD up..." On Sat, 4 Sep 1999, Ronald Wiplinger wrote: > Does anybody have a "ticket system" ? > > I have setup that e-mails to the help desk comes to different people, in > order to speed up questions from customers, but just to send it to many > people does not solve the problem, ... > > I would like to setup an alias in sendmail, which would give out a > ticket number, add the message and send it than to available people. > Herby should be used a database, which records the start time of the > ticket, .... As soon the request is sufficient answered the ticket > should be closed in the database. > > > ... or does something else exist? > > bye > > Ronald > > > > -- > Ronald Wiplinger (ÃQ¤¯¯Ç) http://www.trace.net.tw > phone number = e-mail: > e-mail: 0935869459@phonebook.com.tw or ronald@trace.net.tw > > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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