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Date:      Wed, 29 Nov 2000 23:24:38 -0600 (CST)
From:      FreeBSD Filter <freebsd@KIWI-Computer.com>
To:        Bill Woods <bwoods2@uswest.net>
Cc:        freebsd-mobile@freebsd.org
Subject:   Re: Here is what IBM thinks about using FreeBSD on their newer  Thinkpads
Message-ID:  <200011300524.eAU5Odf06834@KIWI-Computer.com>
In-Reply-To: <Pine.BSF.4.21.0011291710180.60600-100000@alpha.gplsucks.org> "from Bill Woods at Nov 29, 2000 05:12:49 pm"

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> > Don't worry; I won't buy an IBM laptop ever again. My 760E
> > has had many, many problems -- including many that make
> > it unusable even with Microsoft Windows. And I won't even
> > get into how awful their service is if your laptop ever
> > fails.
> 
> Hmmmm....Their service has been REAL good to me, the basically replaced my
> whole laptop when I spilled coffee on it, and it dident cost me a dime, it
> was warreentee(sp), also on my other 600e, when my baby boy ripped the
> keys off and broke the springs, they replaced the keyboard, in
> warreentee. They shipped me a shipping box, and in 7 days I had my
> repaired units........

Lucky you.  My power connector on my Toshiba Tecra (a $4300 system) came
loose, and when I sent it in (my first mistake) to get the screen fixed,
they wouldn't send it back to me until they changed me $700 to replace the
motherboard (even though I could resolder the power connector myself).  I
bit the bullet & paid them (my second mistake) and ever since I got it back
it's never worked.  Right now it crashes 1-5 minutes after power-on, no
matter what OS I'm using, even hanging out in the BIOS.  I've sent it in 5
times since, each time they've replaced the motherboard for free (ironic,
don't you think?)-- they keep insisting I need to reinstall software, but
I'm getting sick of doing that and they won't refund me money, provide a
replacement, extend my warranty, or even fix the damn thing.  (They did
replace my 14" screen and CD-ROM and Hard drive for free-- go figure)

My advice:  Don't buy a Toshiba either.  Ever.  Unless you don't care about
the warranty or service.  Or maybe other have had better luck...  <sigh>

--Rick C. Petty,  aka Snoopy                     rick@kiwi-computer.com


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