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Date:      Thu, 14 Nov 1996 12:27:15 -0500
From:      dennis@etinc.com (dennis)
To:        Jim Dixon <jdd@vbc.net>
Cc:        isp@freebsd.org
Subject:   Re: Decision in Router Purchase
Message-ID:  <199611141727.MAA25895@etinc.com>

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J. Dixon writes...

>Dennis, your software was not stable.  It was very unreliable.  Certain
>features just did not work.

You were testing advanced features before getting the basic configuration
right. Comparing the "stability" of a product you have years of experience
configuring to one you have 1 week or experience with is simply 
inappropriate. You made exactly 0 phone calls to get support...it was
obvious you were simply building a list of complaints...

Happily others have has more luck. Others will testify that if you give
me what I ask for....the problem is fixed in a very short time. thats what
support is.

db




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