Date: Wed, 03 Apr 2002 12:04:10 -0500 From: Blake Crosby <dev@samurai.com> To: dec2 <dec2@inetu.net> Cc: freebsd-isp@freebsd.org Subject: Re: Actual bandwidth used vs. statistics reports - customer explaination Message-ID: <5.1.0.14.2.20020403120306.02e0ab68@mailbox.samurai.com> In-Reply-To: <Pine.BSF.4.10.10204031148460.25219-100000@norad.inetu.net>
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Could it also be FTP/mail traffic? I think also web logs dont take into account the headers that the web server sends as well. Although not a lot of data, I can see it adding up. Blake At 11:50 AM 4/3/2002 -0500, dec2 wrote: >I had a quick question for ISP's and Web Hosting Companies out there. > >We give our hosting customers free access to web reports (Through say >webalizer). > >We measure customer bandwidth usage for unique IP address customers >through IPFW - which counts all data for their IP address. > >Does anyone have good ways to explain to customers why actual bandwidth >used can vary greatly from web reports? Sometimes with reports only >reporting on 50% of actual bandwidth used? > >We have tried to explain overhead, real audio files being excluded, etc. >However - I think at this point - it might be beneficial to point the >customer to 3rd party information. > >Anyone able to offer any help? > >Thanks in advance... > >-Dev > > >To Unsubscribe: send mail to majordomo@FreeBSD.org >with "unsubscribe freebsd-isp" in the body of the message To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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