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Date:      Wed, 3 Apr 2002 09:03:49 +0200
From:      "Anthony Atkielski" <anthony@atkielski.com>
To:        "Giorgos Keramidas" <keramida@ceid.upatras.gr>
Cc:        <chat@freebsd.org>
Subject:   Re: Anti-Unix Site Runs Unix
Message-ID:  <018301c1dadd$b5a2af90$0a00000a@atkielski.com>
References:  <20020402113404.A52321@lpt.ens.fr> <3CA9854E.A4D86CC4@mindspring.com> <20020402123254.H49279@lpt.ens.fr> <009301c1da83$9fa73170$0a00000a@atkielski.com> <20020403022446.GB33624@hades.hell.gr>

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Giorgos writes:

> Err, pardon my ignorance, but I always
> thought this is what backups were
> invented for.  I could be wrong though,
> so don't hold it against me :)

You're excused.  I used to work in technical support, so I know.

Yes, you can restore things from backups, but what do you restore, exactly?
And how do you know that what you are restoring isn't just a backup of
whatever is causing the current problem?  When you reinstall, you _know_
what you are putting on the machine (and more importantly, technical support
knows).  When you restore from backup, you and technical support don't
necessarily have any idea what you are putting on the machine, so it may
just be wasted time.

Backups are for saving _data_, not _programs_.  The backup for the software
you use is the installation CD.




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