Date: Tue, 29 Nov 2005 10:28:23 +0000 From: Nick Barnes <Nick.Barnes@pobox.com> To: "Greg 'groggy' Lehey" <grog@FreeBSD.org> Cc: Gary Kline <kline@tao.thought.org>, freebsd-stable@FreeBSD.org, freebsd-lists@dclg.ca, Bartosz Fabianowski <freebsd@chillt.de> Subject: Re: Laptop choices Message-ID: <10166.1133260103@thrush.ravenbrook.com> In-Reply-To: <20051129101917.GS963@eucla.lemis.com> from "Greg 'groggy' Lehey" <grog@FreeBSD.org> of "Tue, 29 Nov 2005 11:19:17 %2B0100"
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At 2005-11-29 10:19:17+0000, "Greg 'groggy' Lehey" writes: > On Thursday, 24 November 2005 at 11:17:41 -0500, freebsd-lists@dclg.ca wrote: > > > > On the [Dell] warrenty... I'm hard on equipment and I depend on my > > equipment. I've been impressed that if I put my foot down and "say" > > that I believe something needs replacing, then without much fuss, > > they do it. The next day onsite service is cool. > > You obviously have better experience than I do. My Inspiron 6000 was > apparently used: it arrived without the usual plastic coating on the > lid, with scratches which couldn't have come from transport instead. > Also the ejector for the PC Card fell apart shortly after I got it. > It took them over 3 weeks to get a replacement lid to me, by which > time I had left for Europe. By the time I get home I will have had > the machine for 6 weeks, too long to return it, and only then will I > be able to fight the Dell service department about the ejector. Only > some time after then will they be able to replace the lid. Yeah. The "next day on-site service" for my wife's Dell took *two weeks* to arrive (and replace the motherboard, which we had diagnosed as the source of the fault after about 10 minutes). Never again. iBook on order. Nick B
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