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Date:      Mon, 05 Jun 2000 09:38:54 +0100
From:      Brian Somers <brian@Awfulhak.org>
To:        Warner Losh <imp@village.org>
Cc:        Josef Karthauser <joe@pavilion.net>, cvs-committers@FreeBSD.org, cvs-all@FreeBSD.org, brian@hak.lan.Awfulhak.org
Subject:   Re: cvs commit: src/bin/ls Makefile extern.h ls.c ls.h print.c 
Message-ID:  <200006050838.JAA00525@hak.lan.Awfulhak.org>
In-Reply-To: Message from Warner Losh <imp@village.org>  of "Sun, 04 Jun 2000 21:36:56 MDT." <200006050336.VAA56453@harmony.village.org> 

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> In message <20000605043346.A620@pavilion.net> Josef Karthauser writes:
> : I'll do it next week when I get my laptop back.
> 
> If you are sending it to Sony Tomorrow, June 5th, you may get it back
> by June 25th, if you are lucky.

I've sent two laptops back to Sony, the first one twice.  The first 
time took about 4 weeks to get back, and that was after sending a 
registered threat that my credit card company would refund me and 
take it up directly with them.  The second time took about two weeks 
because they wouldn't agree that there was a fault with the BIOS 
chip, and the third (only a few weeks ago) took 3/4 working days as 
advertised (although they did threaten to charge me for the broken 
screen hinge all the way up until they shipped it back and said "oh 
no, there's obviously no charge".

I believe Joe's aware of Sony's ever-surprising customer service, 
that's why it's taken him so long to send it back :-(

> Warner

-- 
Brian <brian@Awfulhak.org>                        <brian@[uk.]FreeBSD.org>
      <http://www.Awfulhak.org>;                   <brian@[uk.]OpenBSD.org>
Don't _EVER_ lose your sense of humour !




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