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Date:      Tue, 25 Jun 1996 12:42:04 -0700 (PDT)
From:      Annelise Anderson <ANDRSN@HOOVER.STANFORD.EDU>
To:        freebsd-chat@freebsd.org
Subject:   Doc Update Needed?
Message-ID:  <01I6BR0NH4GI00AC8U@HOOVER.STANFORD.EDU>

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Forwarded to me.... 

>>True story from a Novell NetWare SysOp:
>>
>> Caller:    "Hello, is this Tech Support?"
>>
>> Tech Rep:  "Yes, it is.  How may I help you?"
>> Caller:    "The cup holder on my PC is broken and I am within my warranty
>>period.  How do I go about getting that fixed?"
>>
>> Tech Rep:  "I'm sorry, but did you say a cup holder?"
>>
>> Caller:    "Yes, it's attached to the front of my computer."
>>
>> Tech Rep:  "Please excuse me if I seem a bit stumped, it's because I am.
>>  Did you receive this as part of a promotional, at a trade show?  How did
>>you get this cup holder? Does it have any trademark on it?"
>>
>> Caller:    "It came with my computer, I don't know anything about a
>>promotional.  It just has '4X' on it."
>>
>> At this point the Tech Rep had to mute the caller, because he could not
>>stand it.  The caller had been using the load drawer of the CD-ROM drive as a
>>cup holder, and snapped it off the drive.
>>
>>-
>I think the fault here lies in the fact that the user failed to read
>the manual, if he had done so he would have realised that a 4X cup
>holder will only support paper cups no larger than 10 fl ozs. I guess
>he had his coffee in a china mug and for that he would need at least a
>6X cup holder. I have a Toshiba 8X cup holder and I can get it to
>support a pint of lager quite easily.
>
>BTW does anyone out there know how to get a Bus Toaster card to toast
>BOTH sides of the bread at the same time under Linux.

Maybe the FreeBSD mug should come with a warning, "Not to be used
with a 4X cup holder."




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