Date: Tue, 25 Apr 1995 10:46:53 +0800 (CST) From: Brian Tao <taob@gate.sinica.edu.tw> Cc: core@freefall.cdrom.com, hackers@freefall.cdrom.com Subject: E-mail/phone support for FreeBSD Message-ID: <Pine.BSI.3.91.950425104219.26854B-100000@aries.ibms.sinica.edu.tw> In-Reply-To: <18149.798295438@freefall.cdrom.com>
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On Wed, 19 Apr 1995, Jordan K. Hubbard wrote:
>
> Support Mgr[10]: vacant (possibly PAY someone)
[...]
> [10]. Handles technical support questions over the phone and in email.
> Makes sure that customer complaints are dealt with in a timely
> fashion. Since this is a horrible job, we probably should pay someone
> to do it as soon as that's possible.
One person to handle worldwide phone and e-mail support for
FreeBSD in a timely fashion? You must be joking. If you're not, then
FreeBSD's user base is a lot smaller than I thought. I like the idea,
but I can't see hiring one person as being an effective solution.
--
Brian ("Though this be madness, yet there is method in't") Tao
taob@gate.sinica.edu.tw <-- work ........ play --> taob@io.org
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