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Date:      Mon, 25 Jun 2001 09:24:04 -0700
From:      "Jason S. Anderson" <jason.anderson@windriver.com>
To:        Rahul Siddharthan <rsidd@physics.iisc.ernet.in>, Robert Hough <rch@acidpit.org>
Cc:        freebsd-chat@FreeBSD.ORG
Subject:   Re: winDriver selling fbsd
Message-ID:  <5.0.2.1.2.20010625091425.032334a0@mail.wrs.com>
In-Reply-To: <20010625170431.E69225@lpt.ens.fr>
References:  <20010625105630.A47491@acidpit.org> <200106250254.VAA26281@corserv.corserv.com> <xzpbsnd184p.fsf@flood.ping.uio.no> <20010625153535.A69225@lpt.ens.fr> <xzpae2wej2c.fsf@flood.ping.uio.no> <20010625162944.D69225@lpt.ens.fr> <20010625105630.A47491@acidpit.org>

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I think there are a few good observations in all of this, particularly about
what is the 'right' way for Wind River (not winDriver or windriver :) to
position or link to FreeBSD content from the web. A few things I have a hard
time disagreeing about:

- It's not right to have bsdi.com simply redirect to the BSD/OS product page.
   That's an oversimplification, and a partial lack of internal education
   about what 'bsdi' represents. I've already sent a note to the webmaster,
   so that should be remedied. (How, I don't quite know yet.)

- Reactions to the customer emailing earlier this week have been pretty
   varied, ranging from "thank you for contacting me!" to "what gives you the
   right?". That seems statistically consistent, and overall the response has
   been very positive, but it doesn't mean that we can't learn from and
   improve over time.

- No, Wind isn't owned by Microsoft. I think I can hear the shivers from all
   of the engineers from my desk... :)

I know that lots of people are taking a wait-and-see approach with the whole
Wind/FreeBSD thing; I think I speak for many folks when I say that we very
much appreciate that. The important thing to take away from this particular
thread, though, is that nothing is set in stone: if there's something about
web sites or the way that Wind is dealing with you that bothers you, it is
absolutely your right and _responsibility_ to let people know. The only way
that integrations (and relationship-building in general) works is through
open and honest communication.

My $0.02,
-Jason


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