Date: Fri, 14 May 2010 23:09:28 +0200 From: Pieter de Boer <pieter@os3.nl> To: Jeremy Chadwick <freebsd@jdc.parodius.com> Cc: freebsd-stable@freebsd.org Subject: Re: Read / write timeouts on SATA disks connected to ICH9 Message-ID: <4BEDBC08.2040002@os3.nl> In-Reply-To: <20100514195346.GA8977@icarus.home.lan> References: <4BED8B89.6010901@os3.nl> <20100514195346.GA8977@icarus.home.lan>
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[-- Attachment #1 --] >> My question: does anyone have experience with FreeBSD on a Dell R300 >> or can anyone give me some help in trying to fix the timeouts? > > Could you please do the following: > > - Provide output from "vmstat -i" > > - Provide output from "dmesg | grep -i ata" > > - Install ports/sysutils/smartmontools (5.40 or later) and provide > full output from commands "smartctl -a /dev/ad4" and "smartctl -a > /dev/ad6" The ad4 SMART output is showing errors, as this disk is indeed broken now. It wasn't before and it is a replacement of another disk that wasn't broken either. Grmbl, I now see reallocated sectors on ad6 as well, in the smartctl output. So both disks look wonky; although afaik that's not the main issue here. I've attached the smartctl output as separate files. smartmontools 5.40 does not appear to exist; I used 5.39.1, the latest port version. Attached also the vmstat -i and dmesg output. -- Pieter [-- Attachment #2 --] smartctl 5.39.1 2010-01-28 r3054 [FreeBSD 8.0-RELEASE-p1 i386] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Western Digital Caviar Black family Device Model: WDC WD5001AALS-00L3B2 Serial Number: WD-WCASYA964063 Firmware Version: 01.03B01 User Capacity: 500,107,862,016 bytes Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Fri May 14 23:01:49 2010 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x85) Offline data collection activity was aborted by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 241) Self-test routine in progress... 10% of test remaining. Total time to complete Offline data collection: (11160) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 131) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3037) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 78 3 Spin_Up_Time 0x0027 184 168 021 Pre-fail Always - 3791 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 992 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 827 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 990 192 Power-Off_Retract_Count 0x0032 199 199 000 Old_age Always - 989 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 992 194 Temperature_Celsius 0x0022 125 109 000 Old_age Always - 22 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 198 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 1 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 Warning: ATA error count 48 inconsistent with error log pointer 1 ATA Error Count: 48 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 48 occurred at disk power-on lifetime: 817 hours (34 days + 1 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 9d 84 0e e0 Error: UNC at LBA = 0x000e849d = 951453 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 20 80 84 0e 00 00 00:45:18.204 READ DMA c8 00 20 60 84 0e 00 00 00:45:18.204 READ DMA c8 00 20 40 84 0e 00 00 00:45:18.204 READ DMA c8 00 20 20 84 0e 00 00 00:45:18.204 READ DMA c8 00 20 00 84 0e 00 00 00:45:18.204 READ DMA Error 47 occurred at disk power-on lifetime: 817 hours (34 days + 1 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 0c 9d 0e e0 Error: UNC at LBA = 0x000e9d0c = 957708 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 80 00 9d 0e 00 00 00:03:08.614 READ DMA c8 00 80 80 9c 0e 00 00 00:03:08.611 READ DMA c8 00 80 00 9c 0e 00 00 00:03:08.610 READ DMA c8 00 80 80 9b 0e 00 00 00:03:08.606 READ DMA c8 00 80 00 9b 0e 00 00 00:03:08.605 READ DMA Error 46 occurred at disk power-on lifetime: 817 hours (34 days + 1 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 9d 84 0e e0 Error: UNC at LBA = 0x000e849d = 951453 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 80 80 84 0e 00 00 00:03:05.179 READ DMA c8 00 80 00 84 0e 00 00 00:03:05.178 READ DMA c8 00 80 80 83 0e 00 00 00:03:05.177 READ DMA c8 00 80 00 83 0e 00 00 00:03:05.177 READ DMA c8 00 80 80 82 0e 00 00 00:03:05.176 READ DMA Error 45 occurred at disk power-on lifetime: 817 hours (34 days + 1 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 20 47 6c e0 Error: UNC at LBA = 0x006c4720 = 7096096 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c4 ff 08 1f 47 6c 00 00 00:01:09.467 READ MULTIPLE c4 ff 08 17 47 6c 00 00 00:01:09.465 READ MULTIPLE c4 ff 08 0f 47 6c 00 00 00:01:09.463 READ MULTIPLE c4 ff 08 07 47 6c 00 00 00:01:09.461 READ MULTIPLE c4 ff 08 ff 46 6c 00 00 00:01:09.459 READ MULTIPLE Error 44 occurred at disk power-on lifetime: 817 hours (34 days + 1 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 21 8e 67 e0 Error: UNC at LBA = 0x00678e21 = 6786593 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c4 ff 08 1f 8e 67 00 00 00:01:00.748 READ MULTIPLE c4 ff 08 67 5f 67 00 00 00:01:00.746 READ MULTIPLE c4 ff 04 9f 5e 67 00 00 00:01:00.743 READ MULTIPLE c4 ff 08 5f 5f 67 00 00 00:01:00.728 READ MULTIPLE c4 ff 04 3f 2f 00 00 00 00:01:00.724 READ MULTIPLE SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 2 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. [-- Attachment #3 --] smartctl 5.39.1 2010-01-28 r3054 [FreeBSD 8.0-RELEASE-p1 i386] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Seagate Barracuda ES.2 Device Model: ST3500320NS Serial Number: 9QMC8GS0 Firmware Version: SN06 User Capacity: 500,107,862,016 bytes Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Fri May 14 23:01:52 2010 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 650) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 120) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x103d) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 080 064 044 Pre-fail Always - 108618290 3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 13 5 Reallocated_Sector_Ct 0x0033 098 098 036 Pre-fail Always - 50 7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 18136475 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 826 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 13 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 131074 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 079 065 045 Old_age Always - 21 (Lifetime Min/Max 21/22) 194 Temperature_Celsius 0x0022 021 040 000 Old_age Always - 21 (0 19 0 0) 195 Hardware_ECC_Recovered 0x001a 053 035 000 Old_age Always - 108618290 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 2 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. [-- Attachment #4 --] # vmstat -i interrupt total rate irq4: uart0 1325 0 irq21: uhci0 uhci+ 17806 0 irq23: atapci0 371021299 10423 cpu0: timer 71159899 1999 irq256: bge0 1471004 41 cpu1: timer 71165128 1999 Total 514836461 14463 [-- Attachment #5 --] atapci0: <Intel ICH9 SATA300 controller> port 0xdc20-0xdc27,0xdc10-0xdc13,0xdc28-0xdc2f,0xdc14-0xdc17,0xdc40-0xdc4f,0xdc50-0xdc5f irq 23 at device 31.2 on pci0 atapci0: [ITHREAD] ata2: <ATA channel 0> on atapci0 ata2: [ITHREAD] ata3: <ATA channel 1> on atapci0 ata3: [ITHREAD] atapci1: <Intel ICH9 SATA300 controller> port 0xdc30-0xdc37,0xdc18-0xdc1b,0xdc38-0xdc3f,0xdc1c-0xdc1f,0xdc60-0xdc6f,0xdc70-0xdc7f irq 22 at device 31.5 on pci0 atapci1: [ITHREAD] ata4: <ATA channel 0> on atapci1 ata4: [ITHREAD] ata5: <ATA channel 1> on atapci1 ata5: [ITHREAD] ata0 at port 0x1f0-0x1f7,0x3f6 irq 14 on isa0 ata0: [ITHREAD] ata1 at port 0x170-0x177,0x376 irq 15 on isa0 ata1: [ITHREAD] ad4: 476940MB <WDC WD5001AALS-00L3B2 01.03B01> at ata2-master SATA300 acd0: DVDROM <TEAC DVD-ROM DV28SV/D.0J> at ata2-slave SATA150 ad6: 476940MB <Seagate ST3500320NS SN06> at ata3-master SATA300
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