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Date:      Mon, 4 Oct 1999 09:04:53 -0400 
From:      "Milliken, Scott" <SMilliken@sti.imshealth.com>
To:        "'High Voltage'" <zapper@idsmail.com>
Cc:        "'stable@freebsd.org'" <stable@freebsd.org>
Subject:   RE: @Home Connect.
Message-ID:  <C26E7066AAA6D211AB16006097A52FCC5F63DE@stiusatlcx1.salestech.com>

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One extremely important note about @Home service...    make sure that you
disable all of your services in inetd before ever calling them up to report
outages or for any other tech support issue.  The first time that I placed a
call to them they port scanned me, asked why I was running apache and telnet
and then informed me that I was in violation of the Acceptable Usage Policy.
Also, if you call to report an outage and you list your OS as anything other
than Windows 95 or Windows 98 they simply will not try to diagnose the
problem from their end.  You can have a Christmas tree of blinking lights on
your cable modem (in Atlanta they use the Cisco uBR900) yet without the
magical Win9X operating system they'll tell you that it must be a problem at
your end.

Good Luck,
Scott Milliken

-----Original Message-----
From: High Voltage [mailto:zapper@idsmail.com]
Sent: Sunday, October 03, 1999 5:44 PM
To: FreeBSD-Stable
Subject: @Home Connect.


Hi

  Does anyone know where I can find info on how to set FreeBSD 3.3
Stable up for a @Home connect?  I'm getting @Home installed this Friday
and I'd like to be prepared.

Thanx





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