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Date:      Sat, 1 Feb 2003 16:39:49 +0200
From:      Peter Pentchev <roam@ringlet.net>
To:        Josef El-Rayes <j.el-rayes@daemon.li>
Cc:        ports@freebsd.org
Subject:   Use of the ports@ and ports-bugs@ lists IMHO [Was: Re: avifile distfile]
Message-ID:  <20030201143949.GA392@straylight.oblivion.bg>
In-Reply-To: <20030201141611.GA89590@satanii.enemy.org>
References:  <20030201141611.GA89590@satanii.enemy.org>

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On Sat, Feb 01, 2003 at 03:16:11PM +0100, Josef El-Rayes wrote:
>=20
> > The distfile for ports/multimedia/avifile is not available on the sites=
 listed by the ports tree.
>=20
> thanks for your hint. to make your work perfect try to do the following:
> o edit the master_sites / master_sites_subdir accordingly in the Makefile
> o create a unified diff
> o send the patch via send-pr
>=20
> instead of ports@freebsd.org you should use freebsd-ports-bugs for such m=
ails.
> it is also advicable to use your realname.

No, you shouldn't, not really; mail should NEVER be sent to ports-bugs@
directly.  The ports-bugs@ list is where GNATS, the FreeBSD
problem-tracking system, sends problem report notifications and
follow-ups; however, this is done automatically in response to two user
actions:

1. When filing a new PR, always, ALWAYS use the freebsd-gnats-submit@
   address that GNATS places in the PR by default.  If you change that
   address, GNATS will NOT receive the problem report, and your PR will
   NOT be processed in the normal way.  When you do send mail to
   freebsd-gnats-submit@, GNATS takes care of creating a PR and then
   sends the text to the ports-bugs@ list - automatically.

2. When responding to a PR, always, ALWAYS use either the same
   freebsd-gnats-submit@ address, or the more convenient
   bugs-followup@FreeBSD.org address.  The latter is actually an alias
   for freebsd-gnats-submit@, so mail sent to either address gets
   processed by GNATS, added to the audit-trail of a problem report, and
   then sent to the ports-bugs@ list - again, automatically.

There are some cases when people want to reply to PR's, but not have
their replies added to the PR audit trail; however, those cases are so
very rare (there shouldn't be any, as a matter of fact), that there is
no use discussing those exceptions.

In short, we should all treat ports-bugs@ as the read-only, automatic
notifications list that it actually is :)  As a matter of fact, this
means that there is no need to CC ports-bugs@ on replies to PR's, since
GNATS sends the replies there already.

So, to summarize.  When sending a PR, send it to freebsd-gnats-submit@,
which is the default, that is, don't change anything.  When replying to
a PR, send the reply to bugs-followup@ (or freebsd-gnats-submit@).
Never ever send e-mail directly to ports-bugs@.

As I said in the subject, though, this is my opinion, rising from my
experience with use of GNATS, the FreeBSD lists, and the announcement
e-mails about the creation of the ports-bugs@ list itself.  This may be
totally wrong, but I felt that I should say it :)

G'luck,
Peter

--=20
Peter Pentchev	roam@ringlet.net	roam@FreeBSD.org
PGP key:	http://people.FreeBSD.org/~roam/roam.key.asc
Key fingerprint	FDBA FD79 C26F 3C51 C95E  DF9E ED18 B68D 1619 4553
What would this sentence be like if it weren't self-referential?

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