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Date:      Thu, 10 Dec 1998 00:37:49 -0600 (CST)
From:      Steve Price <sprice@hiwaay.net>
To:        Greg Lehey <grog@lemis.com>
Cc:        Joseph Koshy <jkoshy@FreeBSD.ORG>, eivind@hub.freebsd.org, committers@hub.freebsd.org, vanmaren@fast.cs.utah.edu
Subject:   Re: Swat teams (was: problem reports)
Message-ID:  <Pine.OSF.4.02.9812100021550.3521-100000@fly.HiWAAY.net>
In-Reply-To: <19981210162759.G12688@freebie.lemis.com>

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On Thu, 10 Dec 1998, Greg Lehey wrote:

# Sure.  But it makes it more plausible that there is a problem in the
# first place than if there is no patch.  And as Koshy says, we should
# encourage (must) people who submit patches.

Oh, you won't catch me disagreeing here either.  A patch even
if it is wrong usually does more than the text in the PR in
pin-pointing the problem.  By looking at the patch you can see
the problem being addressed instead of just being described.

# In principle, yes.  I think we need a better way of classifying PRs
# generally.  You'll notice in the document I sent out earlier today
# that we used to do this sort of thing at Tandem, and it helped a lot.
# I don't know, though, if the best way to do this is in the brief
# description.

It helps to also know the tool that we are dealing with too.
GNATS - at least older versions (including the one we are
using) - doesn't allow states to be added easily.  Newer versions
do, but they also changed the format of the index file which
is what is keeping me from upgrading the version we are using.

# Right.  The trouble is that most people feel it's an imposition to
# fill out a detailed description of the problem in the first place.
# Dammit, the software's broken, right?  So why should they do all the
# work?  The funny thing is, they thought just the same thing at Tandem,
# where they were being paid to do the work.

And spurred by the fact that when they do expend the energy
to work up a patch it languishes it PR limbo for months. :(

-steve

# Greg
# --
# See complete headers for address, home page and phone numbers
# finger grog@lemis.com for PGP public key
# 


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