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Date:      Tue, 18 Nov 2003 14:52:59 +0100
From:      Tobias Roth <roth@iam.unibe.ch>
To:        Chris Howells <howells@kde.org>
Cc:        freebsd-mobile@freebsd.org
Subject:   Re: BSD support?
Message-ID:  <20031118135259.GA20592@lara.unibe.ch>
In-Reply-To: <2764.138.253.231.145.1069161158.squirrel@secure.devrandom.org.uk>
References:  <20031118115649.58e3574f.timopie@dodo.com.au> <200311180923.06256.howells@kde.org> <20031118111338.GA20387@lara.unibe.ch> <2764.138.253.231.145.1069161158.squirrel@secure.devrandom.org.uk>

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On Tue, Nov 18, 2003 at 01:12:38PM -0000, Chris Howells wrote:
> > On Tue, Nov 18, 2003 at 09:23:01AM +0000, Chris Howells wrote:
> 
> > well, your fault.
> 
> Hardly. I was 18, buying my first laptop of my own (rather than using
> parents hardware), and I didn't particularly want to lie to them, because
> I believed that they were a good reputable company. How wrong I was. Quite
> clearly now I have learnt my lesson and would certainly have lied (and I
> will never buy from them again).

hehe. i didn't mean this as an offense. but one thing i learned that
most support people do not believe you when you tell them that you are
positive that the problem is a hardware fault (and i guess they are right
not to believe everyone, as i imagine there are many people calling tech
support who do not have a clue). they usually tell you to reinstall windows,
and i guess that is a good idea, provided you actually runs windows.

so i tend to tell them that i tried two different machines, two different
operating systems and two spare parts of every peripheral. that usually
makes them surrender :-)



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