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Date:      Mon, 7 Jul 2003 12:47:03 -0800
From:      "admin" <admin2@enabled.com>
To:        freebsd-questions@freebsd.org
Subject:   customer support ticket and tracking software
Message-ID:  <20030707204703.M98999@enabled.com>

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can somebody recommend customer support tracking software - giving each
support email and Phone call a case number and allowing multiple users to
track and add to the progress of a support issue.

any ideas here?




- noah



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