Date: Mon, 7 Jul 2003 15:50:34 -0500 From: Matthew Bettinger <mbettinger@championelevators.com> To: "admin" <admin2@enabled.com>, freebsd-questions@freebsd.org Subject: Re: customer support ticket and tracking software Message-ID: <200307071550.01407.mbettinger@championelevators.com> In-Reply-To: <20030707204703.M98999@enabled.com> References: <20030707204703.M98999@enabled.com>
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On Monday 07 July 2003 03:47 pm, admin wrote: > can somebody recommend customer support tracking software - giving > each support email and Phone call a case number and allowing multiple > users to track and add to the progress of a support issue. > > any ideas here? google RT , PerlDesk, OneorZero -- Matthew Bettinger System Administrator Champion Elevators, Inc. Houston, Texas 77061 713.640.8500
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