Date: Wed, 10 Sep 1997 16:16:34 +0000 () From: Andrew Kenneth Milton <akm@mother.sneaker.net.au> To: frankd@yoda.fdt.net Cc: isp@FreeBSD.ORG Subject: Re: Limiting users connect time Message-ID: <199709101616.QAA13695@mother.sneaker.net.au> In-Reply-To: <Pine.BSF.3.96.970909201607.6457g-100000@Kryten.nina.org> from "Frank Seltzer" at Sep 9, 97 08:24:12 pm
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+-----[ Frank Seltzer ]------------------------------
|
| I think that I was too vague with my previous question ( and I forgot a
| subject line, sorry). What I am after is ISP policy on dealing with a user
| who stays logged on constantly.
|
| Do you:
|
| 1. Log them off (and wait for them to redial)
| 2. Log them off and refuse connection for x minutes/hours
| 3. Send them email asking them to cut down on their logon time
| 4. Threaten the user with death and dismemberment
| 5. Terminate their account
| 6. Other (please specify)
We offer flat rate connections with no time limits. However,
we do have a "fair go" policy which is that if the modem pool
is full then anyone who's been logged in for > 2 hours will
be booted with a 5 minute back off. Other than that we don't
care how long you stay logged in.
Most people are happy with that arrangement (they are told up front).
I suppose it depends on how many people you have subscribed per modem.
--
,-_|\ SneakerNet | Andrew Milton | GSM: +61(41)6 022 411
/ \ P.O. Box 154 | akm@sneaker.net.au | Fax: +61(2) 9746 8233
\_,-._/ N Strathfield +--+----------------------+---+ Ph: +61(2) 9746 8233
v NSW 2137 | Low cost Internet Solutions |
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